Kanchana Mapa Email
Director of Operations @ Care Systems, Inc.
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Kanchana Mapa Location
- United States
Kanchana Mapa Work
- Director of Operations @ (January 2017 - Present)
- Operations Manager | Senior Systems Analyst @ (May 2014 - December 2016)
- Assistant Manager - Operations and Workforce Management @ Aegis Services Lanka (Pvt) Limited (January 2011 - May 2014)
- Lead - Workforce Management and Management Information Systems @ Aegis Services Lanka (Pvt) Limited (August 2008 - December 2010)
- Assistant Coordinator - Workforce Management and Management Information Systems @ (September 2007 - August 2008)
- Consultant and Team Leader - Operations @ (March 2004 - August 2007)
Kanchana Mapa Education
- Kingston University
Master of Science (IT & Strategic Innovation)
- BCS, The Chartered Institute for IT
Professional Graduate Diploma in Information Technology
- National Institute of Business Management (NIBM - Sri Lanka)
Diploma in Computer System Design
- CIM | The Chartered Institute of Marketing
Professional Certificate in Marketing
- S.Thomas' College, Bandarawela
G.C.E (Advance Level) (Mathematics Stream)
Kanchana Mapa Skills
- Analysis
- Artificial Intelligence (AI)
- Business Analysis
- Business Development
- Business Process Improvement
- Business Relationship Management
- Business Strategy
- CRM
- Call Centers
- Computer Ethics
- Contact Centers
- Customer Relationship Management (CRM)
- Customer Service
- Forecasting
- Generative AI
- Key Performance Indicators
- MIS
- Management Information Systems (MIS)
- Operations Management
- Outsourcing
- People Management
- Project Management
- Project Planning
- Software Architecture
- Strategy
- Team Leadership
- Team Management
- Workforce Management
Kanchana Mapa Summary
- Kanchana Mapa, based in United States, is currently a Director of Operations at Care Systems, Inc.. Kanchana Mapa brings experience from previous roles at Care Systems, Inc., Aegis Services Lanka (Pvt) Limited and Dialog Axiata PLC. Kanchana Mapa holds a Master of Science in IT & Strategic Innovation @ Kingston University. With a robust skill set that includes Analysis, Artificial Intelligence (AI), Business Analysis, Business Development, Business Process Improvement and more. Kanchana Mapa has 2 emails on RocketReach.
Looking for a different Kanchana Mapa?
Find contact details for 700 million professionals.
Top Care Systems, Inc. Employees
Niroshan Sandeepa
Senior Software Engineer
Colombo, WP, LK
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co