Kalpak B Email & Phone Number
Head of Customer Success and Support @ Reelo
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Kalpak B Location
- India
Kalpak B Work
- Head of Customer Success and Support @ (February 2026 - Present)
- Associate Director - Customer Success @ (March 2024 - September 2025)
- Associate Director - Customer Business @ (August 2022 - March 2024)
- Lead - Customer Success @ (October 2020 - August 2022)
- Team Lead - Customer Success @ (April 2019 - September 2020)
- Senior Customer Success Manager @ (August 2018 - March 2019)
- Founder @ Frescura Foods (November 2017 - May 2019)
- Account Manager (PushCrew) @ (July 2016 - June 2018)
- BDE and Account Manager @ (August 2012 - July 2016)
- Executive - International Marketing @ (July 2011 - August 2012)
- Management Intern @ (October 2010 - July 2011)
Kalpak B Education
- MICA | The School of Ideas
Post Graduate Certificate in Digital Marketing (Digital Marketing)
2016-2017 - International Management Institute, Belgium
Master of Business Administration (M.B.A.) (Marketing and Finance)
2009-2011 - Indian Institute of Planning and Management
Master of Business Administration (M.B.A.) (Marketing and Finance)
2009-2011 - IBS Hyderabad
B. B. A. (Distance Learning)
2006-2009 - University of Mumbai
Bachelor of Commerce (B.Com.)
2006-2009
Kalpak B Skills
- Bespoke
- Change Initiatives
- Customer Facing Roles
- Customer Experience Management
- Account Expansion
- Sales Management
- Business Development
- Team Management
- New Business Development
- Key Account Management
- International Marketing
- Sales Operations
- Business Strategy
- Project Planning
- Customer Relations
- Market Planning
- International Sales
- Direct Marketing
- Market Analysis
- Vendor Management
- Sales
- CRM
- Account Management
- Market Research
- Customer Retention
- Channel Partners
- Customer Relationship Management (CRM)
- Management
- Negotiation
- Customer Service
- Leadership
- Strategic Partnerships
- Partner Relationship Management
- Presentation Skills
- Public Speaking
- Comedian
- Stand-up Comedy
- Customer Success
- Deal Closure
- Product Adoption
- Brand Management
- Marketing Strategy
- Marketing Communications
- Marketing
- Product Marketing
- Product Development
- Stand Up Comedy
Kalpak B Summary
- Kalpak B, based in India, is currently a Head of Customer Success and Support at Reelo. Kalpak B brings experience from previous roles at Sprinto, inFeedo, Zenoti and BrowserStack. Kalpak B holds a 2016 - 2017 Post Graduate Certificate in Digital Marketing in Digital Marketing @ MICA | The School of Ideas. With a robust skill set that includes Bespoke, Change Initiatives, Customer Facing Roles, Customer Experience Management, Account Expansion and more. Kalpak B has 2 emails on RocketReach.
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