Kalin Lijev Email
Global Project Manager @ Soitron Group
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Kalin Lijev Location
- Sofia, BG
Kalin Lijev Work
- Global Project Manager @ (August 2019 - Present)
- Project Manager @ (November 2018 - July 2019)
- Services Support Section Head @ (October 2008 - September 2017)
- Call Center Supervisor @ (April 2005 - October 2008)
- Call Center Shift Coordinator @ (July 2001 - April 2005)
Kalin Lijev Education
- City University of Seattle
MBA (Business)
2007-2009 - University of National and World Economy
Bachelor of International Relations (International Relations and Affairs)
1999-2003
Kalin Lijev Skills
- Business Requirements
- Requirements Gathering
- Microsoft Office
- Scrum
- Microsoft Excel
- Agile Methodologies
- Project Plans
- Project Implementation
- Service Delivery
- Process Design
- Customer Experience Management
- Call Center Administration
- Communication
- Call Center Development
- Contact Center Management
- Contact Center Operations
- Training and Development (HR)
- Customer Relationship Management (CRM)
- Teamwork
- Business Process Outsourcing (BPO)
- Stakeholder Management
- Intercultural Communication
- KPI Reporting
- Project Delivery
- Budget Monitoring
- Call Centers
- Management
- Analysis
- Call Center
- Customer Satisfaction
- Customer Experience
- Recruiting
- Project Planning
- Project Management
- Workforce Management
- SQL
- Team Management
- Team Leadership
- Training
- Spanish
- KPI Reports
- KPI Dashboards
- Telecommunications
- Budgeting
Kalin Lijev Summary
- Kalin Lijev, based in Sofia, BG, is currently a Global Project Manager at Soitron Group. Kalin Lijev brings experience from previous roles at Soitron Group, Telenor and Cosmo Bulgaria Mobile. Kalin Lijev holds a 2007 - 2009 MBA in Business @ City University of Seattle. With a robust skill set that includes Business Requirements, Requirements Gathering, Microsoft Office, Scrum, Microsoft Excel and more. Kalin Lijev has 1 emails on RocketReach.
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