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Kal Patel Location
Regina, SK, CA
Kal Patel Work
Service Desk | IT Asset Management @ (December 2013 - Present)
Work Force Management Consultant @ (September 2012 - December 2013)
Technical Team Lead @ (February 2011 - September 2012)
Senior IT Analyst @ (September 2008 - February 2011)
Computer Department Manager @ (August 2003 - September 2008)
Kal Patel Education
University of Regina
(Computer Science)
1991-1994
Kal Patel Skills
Business Analysis
Service Delivery
Requirements Gathering
Strategy
Forecasting
IEX Total View
Client Relations Skills
Customer Service
Training
Desktop Application Support
KPI Reports
Integration
Strategic Planning
Gaming
Team Leadership
Technical Support
Requirements Analysis
CRM
Change Management
Workforce Management
Incident Management
Help Desk Support
Service Desk
Windows and Mac Operating Systems
Computer Hardware
Communication
Troubleshooting
Call Monitoring
Information Technology
Knowledge Engineering
Business Process Improvement
IT Strategy
Business Process
Management
Call Quality
Managerial Skills
Sla
Remedy Ar System
Leadership
ITIL
Kal Patel Summary
Kal Patel, based in Regina, SK, CA, is currently a Service Desk | IT Asset Management at Saskatchewan Liquor and Gaming Authority. Kal Patel brings experience from previous roles at CGI and London Drugs. Kal Patel holds a 1991 - 1994 University of Regina. With a robust skill set that includes Business Analysis, Service Delivery, Requirements Gathering, Strategy, Forecasting and more. Kal Patel has 3 emails and 6 mobile phone numbers on RocketReach.
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