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K Dunnell Location
United States
K Dunnell Work
Vice President- Contact Center Operations @ (December 2016 - Present)
Director of Customer Service and Processing @ (April 2015 - October 2016)
Manager-Onshore and Offshore Correspondence and Head of Training @ (February 2004 - August 2014)
Senior Workflow Analyst @ Computershare U.S. (formerly BNYMellon) (February 2000 - June 2004)
K Dunnell Education
Kean University
BA- Communications (Communication, General)
1997-2001
K Dunnell Skills
Account Management
Analytical Skills
Business Analysis
Call Center Development
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Data Analysis
Databases
Finance
Investments
Management
Microsoft Excel
Offshore Operations
Offshore Outsourcing
Offshoring
Outsourcing
Outsourcing Management
Risk Management
Strategic Planning
Training
K Dunnell Summary
K Dunnell, based in United States, is currently a Vice President- Contact Center Operations at Alpaca Audiology. K Dunnell brings experience from previous roles at Avas Flowers, Computershare and Computershare U.S. (formerly BNYMellon). K Dunnell holds a 1997 - 2001 BA- Communications in Communication, General @ Kean University. With a robust skill set that includes Account Management, Analytical Skills, Business Analysis, Call Center Development, Customer Experience and more. K Dunnell has 1 emails and 1 mobile phone numbers on RocketReach.
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