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Justin Yates Location
Fort Worth, TX, US
Justin Yates Work
Sr Manager, Digital CX AI @ (December 2025 - Present)
Associate Director, AI and ML COE @ (October 2024 - December 2025)
Manager, Operations Research and Advanced Analytics @ (March 2021 - October 2024)
Manager, Advanced Business Analytics @ (October 2019 - March 2021)
Senior Consultant, Operations Research and Advanced Analytics @ (October 2017 - October 2019)
Program Manager @ Applied Systems and Technology Transfer (August 2017 - October 2017)
Assistant Professor of Industrial Engineering @ (September 2015 - July 2017)
Assistant Professor @ (August 2008 - August 2015)
Summer Faculty Fellow @ (May 2012 - July 2012)
Visiting Scholar @ (November 2007 - January 2008)
Justin Yates Education
University at Buffalo
PhD, MS (Industrial and Systems Engineering)
2004-2008
Baldwin Wallace University
BA (Business Administration (Management/Marketing))
1999-2003
Justin Yates Skills
Arena Simulation Software
CPLEX
Minitab
Microsoft Office
Visual Basic
Python
Operations Research
Simulations
Matlab
Statistics
Mathematical Modeling
Linear Programming
Agent-based Simulation
Java
C++
ArcGIS
Network Optimization
Matplotlib
uDig
Spatial Analysis
Data Analysis
Microsoft Excel
Industrial Engineering
Solidworks
R
Technical Writing
Lean Green Belt - IISE
Iise
Agent Based Simulation
Lean Green Belt
Justin Yates Summary
Justin Yates, based in Fort Worth, TX, US, is currently a Sr Manager, Digital CX AI at American Airlines. Justin Yates brings experience from previous roles at Kimberly-Clark, American Airlines and TXU Energy. Justin Yates holds a 2004 - 2008 PhD, MS in Industrial and Systems Engineering @ University at Buffalo. With a robust skill set that includes Arena Simulation Software, CPLEX, Minitab, Microsoft Office, Visual Basic and more. Justin Yates has 3 emails and 2 mobile phone numbers on RocketReach.
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