2016 -
2018 Incident Manager and Data Specialist @
2015 -
2016 Support Engineer, Developer Marketplace Global Support @
2013 -
2015 Team Lead, Post Sales Global Escalation Support @
Justin Hook Education
North Central Texas College
(General Studies)
2010
-
2012
Guyer High School
High School (General Studies)
2007
-
2010
Justin Hook Skills
Customer Service
Leadership
Team Leadership
Microsoft Office
Project Management
Data Analytics
Reporting
Incident Management
Training
Data Analysis
Customer Escalation Management
Logistics
Sales
Investigation
Penetration Testing
Social Engineering
Usability Testing
Process Improvement
Trend Analysis
Quality Assurance
Troubleshooting
Coaching
Auditing
Case Management
Consultation
Soft Skills
Walkthroughs
Team Building
Reverse Logistics
Agile Methodologies
Service Insights
Tool Automation
Contract Administration
Management
eCRM
Transact-SQL (T-SQL)
Monetization
Presentations
Returns
Case Work
Sales Tax
Online Support
Retail
Transact Sql T Sql
Independent Projects
Transact Sql
Justin Hook Summary
Justin Hook, based in Chicago, IL, US, is currently a Services Solution Architect and Technical Program Manager at Microsoft. Justin Hook brings experience from previous roles at RJW Logistics Group and Microsoft. Justin Hook holds a 2010 - 2012 North Central Texas College. With a robust skill set that includes Customer Service, Leadership, Team Leadership, Microsoft Office, Project Management and more. Justin Hook has 2 emails and 1 mobile phone numbers on RocketReach.
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