Justin Hanson Email & Phone Number
Director, Business Operations @ CareTria
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Justin Hanson Location
- St. Augustine, FL, US
Justin Hanson Work
- Director, Business Operations @ (April 2026 - Present)
- Senior Director, Platform Operations and Capabilities @ (May 2025 - January 2026)
- Senior Director, Customer Service @ (November 2023 - May 2025)
- Director, Customer Service @ (July 2019 - November 2023)
- Principal IT Business Systems Analyst @ (May 2018 - July 2019)
- Sr IT Business Systems Analyst @ (June 2015 - May 2018)
- Contact Center Engineer(Consultant) @ (February 2014 - June 2015)
- Contact Center Engineer(Consultant) @ (November 2013 - February 2014)
- Voice network Engineer(Consultant) @ (July 2013 - November 2013)
- Voice Netwrok Engineer(Consultant) @ (April 2013 - July 2013)
- Voice Network Engineer (Consultant) @ (January 2011 - January 2013)
Justin Hanson Education
- University of Phoenix
Master's Degree (Masters of Information Systems)
2008-2010
Justin Hanson Skills
- Artificial Intelligence (AI)
- Business Process Improvement
- Business Strategy
- CUIC
- Cisco Call Manager
- Cisco Certified
- Cisco Systems Products
- Cisco Technologies
- Cisco VoIP
- Consulting
- Contact Center Management
- Contact Center Strategy
- Contact Center Technology
- Contact Centers
- Cross-functional Team Leadership
- Customer Advocacy
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service Operations
- Customer-Focused Service
- Data Analysis
- Disaster Recovery
- Executive Leadership
- Financial Modeling
- Global Operations
- ICM
- IT Enabled Business Transformation
- ITIL
- Integration
- Knowledge Management
- Leadership
- Management
- Microsoft Excel
- Network Engineering
- Networking
- Operations Management
- Operations Transformation
- Organizational Leadership
- P&L Management
- Process Improvement
- Product Management
- Project Management
- Quality Management
- SAP
- SDLC
- SQL
- Service Operations
- ServiceNow
- Software Documentation
- Statistical Data Analysis
- Strategic Planning
- Strategic Thinking
- Telecommunications
- Telephony
- Troubleshooting
- UCCE
- Unified Communications
- Vendor Management
- Verint
- Visio
- VoIP protocols SIP
- Voice of the Customer
- Voice over IP (VoIP)
- Workforce Management
- Workforce Performance
- Workforce Planning
- Cisco Routers
- Cisco IOS
- Siebel
- Spotfire
- SIP Trunking
- Unix
- Testing
- Windows Server
- Customer Relationship Management Crm
- Customer Relationship Management
Justin Hanson Summary
- Justin Hanson, based in St. Augustine, FL, US, is currently a Director, Business Operations at CareTria. Justin Hanson brings experience from previous roles at Bloom, Optum and Medtronic. Justin Hanson holds a 2008 - 2010 Master's Degree in Masters of Information Systems @ University of Phoenix. With a robust skill set that includes Artificial Intelligence (AI), Business Process Improvement, Business Strategy, CUIC, Cisco Call Manager and more. Justin Hanson has 1 emails and 3 mobile phone numbers on RocketReach.
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