2013 -2015 Special Assignment, Customer Contact Center @
2011 -2013 Business Analyst @
2006 -2011 Supervisor, Customer Contact Center @
2000 -2006 Customer Service Representative @
Justin Good Education
Alvernia College
Associate's degree (Business Administration and Management, General)
2011-2014
Alvernia University
Bachelor's degree (Business Administration and Management, General)
2014
Justin Good Skills
Process Improvement
Call Centers
Lotus Notes
Business Process Improvement
Performance Management
Troubleshooting
SAP
Business Analysis
Access
Change Management
Project Management
Customer Satisfaction
Microsoft Excel
Research
Event Planning
Analysis
Justin Good Summary
Justin Good, based in Reading, PA, US, is currently a Manager, Revenue Operations - Pennsylvania at FirstEnergy. Justin Good brings experience from previous roles at FirstEnergy. Justin Good holds a 2011 - 2014 Associate's degree in Business Administration and Management, General @ Alvernia College. With a robust skill set that includes Process Improvement, Call Centers, Lotus Notes, Business Process Improvement, Performance Management and more. Justin Good has 2 emails and 1 mobile phone numbers on RocketReach.
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