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June Muli Location
Nairobi County, Kenya
June Muli Work
2026 -now Senior Manager, Customer Experience @
2019 -2026 Director, Product Support and Operations, Humanitarian and Development at Mastercard @
2018 -2019 Head of Special Projects @
2015 -2017 Deputy General Manager @
2012 -2014 Head of Customer Care @
2010 -2011 Head of Customer Service @ Next Generation Broadcasting Kenya Ltd
2010 -2010 Customer Service Rep @ Multichoice Kenya
2007 -2009 Customer Service Manager @ GTV Kenya Ltd
2006 -2007 Consumer Credit Advisor @ Vodafone UK
2003 -2003 Customer Care Advisor @ Standard Chartered Bank - Kenya
June Muli Education
Harvard Business School
Strategic Leadership in Inclusive Finance
2016-2016
Middlesex Univerity Business School - London
Post Graduate Diploma (Finance & Economics)
2005-2006
Maseno University
B.B.A - Upper 2nd Class (Finance)
1998-2002
State House Girls' High School - Nairobi 1993-1996
June Muli Skills
Contact Centre
Customer Retention
Customer Experience
Team Leadership
Call Center
Customer Service
Contact Centers
Customer Satisfaction
Team Management
Strategy
Call Centers
CRM
Sales Management
Change Management
Operations Management
Training
Management
Analysis
Business Development
Business Strategy
Leadership
Project Management
Strategic Planning
Program Management
Marketing
Customer Relationship Management
June Muli Summary
June Muli, based in Nairobi County, Kenya, is currently a Senior Manager, Customer Experience at Gulf African Bank. June Muli brings experience from previous roles at Mastercard and M-KOPA. June Muli holds a 2016 - 2016 Strategic Leadership in Inclusive Finance @ Harvard Business School. With a robust skill set that includes Contact Centre, Customer Retention, Customer Experience, Team Leadership, Call Center and more. June Muli has 1 emails and 2 mobile phone numbers on RocketReach.
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