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Junar Amador Location
Valenzuela, NCR, PH
Junar Amador Work
2023 -now President and COO @
2020 -now Co-Founder and President and CEO @ JDS Prime, Inc. and 718 Prime Builders, Inc.
2021 -2023 Head of Global Hub, Global Business Services @ Fresenius Medical Care Solutions Services (Phils) Inc
2016 -2020 Managing Director - Global Business Services (Philippines) @
2015 -2015 Executive Vice President @
2002 -2015 Country Head @
2000 -2002 Business Manager @ Contact World (an ePLDT-Salmat joint venture)
1998 -2000 Division Head - Paging Operations @ Philippine Wireless, Inc. - pocketbell
Junar Amador Education
University of Santo Tomas
Bachelor of Science - BS (Electronics and Communications Engineering)
Liceo de Cagayan University
Bachelor of Science - BS (Major in Human Resource Management)
Junar Amador Skills
Process Improvement
BPO
Management
Start-ups
Leadership
Call Center
Call Center Development
Business Strategy
Call Centers
Human Resources
Vendor Management
Outsourcing
Performance Management
Quality Assurance
Change Management
Sales Operations
Customer Service
CRM
Recruiting
Lead Generation
Cross-functional Team Leadership
Operations Management
New Business Development
Workforce Management
Team Management
Contact Centers
Customer Satisfaction
Offshoring
Transition Management
Program Management
Customer Experience
Business Intelligence
Six Sigma
Business Process Improvement
Strategic Planning
Coaching
Strategy
Service Delivery
Employee Engagement
Telecommunications
Team Leadership
Team Building
Training
Executive Management
Business Development
Account Management
Analytics
Project Management
Business Analysis
Business Process
Cross Functional Team Leadership
Start Ups
Operations
Services
Microsoft Office
Shared Services
Junar Amador Summary
Junar Amador, based in Valenzuela, NCR, PH, is currently a President and COO at SupportZebra. Junar Amador brings experience from previous roles at JDS Prime, Inc. and 718 Prime Builders, Inc., Fresenius Medical Care Solutions Services (Phils) Inc, Ingram Micro and Teleperformance. Junar Amador holds a Bachelor of Science - BS in Electronics and Communications Engineering @ University of Santo Tomas. With a robust skill set that includes Process Improvement, BPO, Management, Start-ups, Leadership and more. Junar Amador has 1 emails and 5 mobile phone numbers on RocketReach.
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