Jump Contact Center Information

Jump Contact Center are leaders in virtual receptionists, telephone answering, text/sms, web chat and Facebook Messenger instant messaging solutions and services. We believe your business, no matter what the size, will benefit from the human connection of having your customer or client contacts always answered by a friendly, professional agent. We’re a Canadian company located in the heart of Calgary, our office is in the East Village area in the coolest and most vibrant area in the city. Our reps are office based and home based but we have daily team meetings with quotas and KPI's set to exceed the industry standards. Our 24/7 virtual receptionist / contact center coverage is here to help your business with any of its needs. We provide a premium customer experience for every call or engagement for your business and strive to exceed your expectations at every level. Our receptionists are local, our service is 24/7 and your callers will always be listened to and valued. We’re also proud to say our receptionists are valued employees, not contractors. We value them as highly as we do our clients.