Julien Chatagny's Location
Zürich, ZH, CH
Julien Chatagny's Work
- Head Customer Service, Group Operations @ Swiss Re
- Head ContactOne Service Desk and Processes, Director @ Swiss Re
- Head Access Operations, Director @ Swiss Re
- Senior Manager Employee Services and Access Management, Vice President @ Swiss Re
- Expert Proactive Problem Management, Vice President @ Swiss Re
- Head Service Measurement and Reporting, Assistant Vice President @ Swiss Re
- Senior Process Engineer, Assistant Vice President @ Swiss Re
- Process Engineer, Associate @ Swiss Re
- Intern, Temporary Employee @ Swiss Re
Julien Chatagny's Education
- Hochschule Luzern
Master’s Degree (Business Administration with a Major in Business Development and Promotion)
2012 - 2014 - Hochschule Luzern
Bachelor’s Degree (Business Administration with a major in Business Information Technology)
2007 - 2011
Julien Chatagny's Skills
- Identity Management
- Access Control Management
- ITIL
- Process Management
- Change Management
- Organizational Development
- Incident Management
- Problem Management
- IT Service Management
- Customer Service
Julien Chatagny's Summary
Julien Chatagny, based in Zürich, ZH, CH, is currently a Head Customer Service, Group Operations at Swiss Re, bringing experience from previous roles at Swiss Re. Julien Chatagny holds a 2012 - 2014 Master’s Degree in Business Administration with a Major in Business Development and Promotion @ Hochschule Luzern. With a robust skill set that includes Identity Management, Access Control Management, ITIL, Process Management, Change Management and more, Julien Chatagny contributes valuable insights to the industry. Julien Chatagny has 2 emails and 2 mobile phone numbers on RocketReach.
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