Bachelor’s Degree (Business Administration and Management, General)
2013-2016
Bellevue College
Business and Accounting
2010
Yakima Business College
2 year general (Bookkeeping and Business)
Julie Downs Skills
Strategic Programs
Customer Retention
Operations Management
Office Administration
Invoicing
Customer Service Operations
Customer Relationship Management (CRM)
Training and Development (HR)
Relationship Building
Customer Satisfaction
Customer Support
Employee Training
Customer Experience
Strategic Thinking
Key Metrics
Written Communication
Patient Satisfaction
Customer Service Management
Coaching
Team Management
Workforce Management
Business Process Improvement
Presentation Skills
Team Performance
Future Trends
Key Performance Indicators
Customer Success
Communication
Bank Reconciliation
Interpersonal Skills
Employee Learning & Development
Bookkeeping
Troubleshooting
Time Management
Talent Management
People Management
Leadership Development
Build Strong Relationships
Team Leadership
Customer Service
Cross-functional Team Leadership
Employee Engagement
Analytical Skills
Performance Management
Financial Reporting
Lean Thinking
Trusting Relationships
Project Management
Performance Appraisal
Terminology
Auditing
QuickBooks
Payroll
Microsoft Excel
Outlook
Medical Coding
Microsoft Word
Management
Accounts Payable
Training
Budgets
Accounts Receivable
Leadership
Account Management
Accounts Payable & Receivable
Call Center Development
Clinical Operations
Customer Engagement
Customer Service Training
Decision-Making
Delegation
Engaging People
Human Resources (HR)
KPI Reporting
Lean Principles
Medical Management
Operational Control
Operational Excellence
Operational Execution
Organization Skills
Organizational Effectiveness
People Development
People and Culture
Recruiting
Service Standards
Utilization Management
Workforce Planning
Cross Functional Team Leadership
Teaching
Public Speaking
Healthcare
Julie Downs Summary
Julie Downs, based in Brewster, WA, US, is currently a Executive Director of Dental Operations at Family Health Centers. Julie Downs brings experience from previous roles at Family Health Centers, UW / Valley Medical, MultiCare Health System and Sports Medicine Center. Julie Downs holds a 2013 - 2016 Bachelor’s Degree in Business Administration and Management, General @ WGU Washington. With a robust skill set that includes Strategic Programs, Customer Retention, Operations Management, Office Administration, Invoicing and more. Julie Downs has 1 emails and 4 mobile phone numbers on RocketReach.
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