ISO20000:2011 Lead Auditor (Customer Service Management)
2013 - 2013
Universidad Catolica
Diplomado (ISO 9001 Lead Auditor)
2011 - 2011
Universidad Alberto Hurtado
Diplomado (Six Sigma Black Belt)
2007 - 2007
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts (B.A.) (International Economics)
1993 - 1998
Rutgers University - New Brunswick
Bachelor's degree (International Economics)
1988 - 1993
Rutgers University - New Brunswick
Bachelor of Arts - BA (International Economics)
1988 - 1993
Rutgers University - New Brunswick
Liberal Arts (International Economics)
1987 - 1992
Julian Estay's Skills
Leadership
Six Sigma
IT Strategy
Business Transformation
Requirements Analysis
Iso 20000 Lead Auditor
ITIL
Logistics
Telecommunications
Business Analysis
Julian Estay's Summary
Julian Estay, based in Scottsdale, AZ, US, is currently a Head of Operations at Loffa Interactive Group...The Leader in Automated Workflow Solutions, bringing experience from previous roles at Banco Bci, Dimension Data Chile, Orange Business Services and Equant. Julian Estay holds a 2013 - 2013 ISO20000:2011 Lead Auditor in Customer Service Management @ KPMG Consulting/ BSI. With a robust skill set that includes Leadership, Six Sigma, IT Strategy, Business Transformation, Requirements Analysis and more, Julian Estay contributes valuable insights to the industry. Julian Estay has 1 email on RocketReach.