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Julia Stetka Location
Toronto, ON, CA
Julia Stetka Work
Operations and Customer Service professional @ (February 2023 - Present)
Director, Product Support @ (February 2021 - February 2023)
Operations Manager, Easycare Warranty Program @ (September 2014 - January 2021)
Control Centre Manager @ (September 2010 - May 2014)
Customer Support Operations Manager @ (September 2001 - June 2010)
Call Centre Manager and FX Trader @ (January 1991 - January 2001)
Julia Stetka Education
Gestalt Institute of Toronto 2017-2019
Memorial University, Newfoundland and Labrador
Royal West Academy, Montreal West
Honors in Mathematics and French
Julia Stetka Skills
Account Management
Budgets
Business Analysis
Business Process Improvement
Business Strategy
CCTV
CRM
Call Center
Call Centers
Change Management
Coaching
Contact Centers
Corporate Security
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Employee Relations
Human Resources
Inventory Management
Leadership
Leadership Development
Logistics
Management
Microsoft Office
Negotiation
Operations Management
Performance Management
Physical Security
Policy
Process Improvement
Program Management
Project Management
Project Planning
Retail
Risk Management
Sales Management
Security
Strategic Planning
Strategy
Supply Chain Management
Team Building
Team Leadership
Team Management
Training
Vendor Management
forecasting
Customer Relationship Management Crm
Operations
Cross Functional Team Leadership
French
Warranty
Customer Relationship Management
Julia Stetka Summary
Julia Stetka, based in Toronto, ON, CA, is currently a Operations and Customer Service professional at Open for new opportunities. Julia Stetka brings experience from previous roles at Quorum Information Technologies, STAPLES Canada, G4S Secure Solutions (Canada) Ltd and The Shopping Channel, Rogers Media. Julia Stetka holds a 2017 - 2019 Gestalt Institute of Toronto. With a robust skill set that includes Account Management, Budgets, Business Analysis, Business Process Improvement, Business Strategy and more.
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