Júlia Pereira Email

Associate Director: Customer Experience @ E-REDES

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Júlia Pereira's Location

Lisbon, Portugal

Júlia Pereira's Work

Associate Director: Customer Experience @ E-REDES
Associate Director: Customer Experience @ EDP
Associate Director: Customer Service @ EDP

Head of Customer Service Continuous Improvement @ EDP
Customer Service Quality and Training Leader @ EDP
Customer Service Quality and Training Specialist @ EDP
Consultant @ Grupês Telecomunicações, lda

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Júlia Pereira's Education

ISCTE - Instituto Universitário de Lisboa
Masters (Monetary and Financial Economics)
2007 - 2009
ISCTE - Instituto Universitário de Lisboa
Licentiate degree (Economics)
2004 - 2007

Júlia Pereira's Skills

Contact Centers
Team Management
Call Center

Team Leadership
Telecommunications
Customer Experience
Outsourcing
Business Strategy
Portuguese
English

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Júlia Pereira's Summary

Júlia Pereira, based in Lisbon, Portugal, is currently a Associate Director: Customer Experience at E-REDES, bringing experience from previous roles at EDP. Júlia Pereira holds a 2007 - 2009 Masters in Monetary and Financial Economics @ ISCTE - Instituto Universitário de Lisboa. With a robust skill set that includes Contact Centers, Team Management, Call Center, Team Leadership, Telecommunications and more, Júlia Pereira contributes valuable insights to the industry. Júlia Pereira has 2 emails on RocketReach.

Júlia Pereira Email Address

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