Julia Matchett Email
Transformation and Change Manager @ Healthcare Management Trust
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Julia Matchett Location
- Thornaby, GB
Julia Matchett Work
- Transformation and Change Manager @ (August 2025 - Present)
- Customer Experience Manager @ (December 2023 - July 2025)
- Onsite Operations Manager @ (March 2013 - April 2023)
- Service Relationship Manager @ (June 2007 - March 2013)
- Team Leader @ (February 2006 - June 2007)
- Corporate Controller @ (September 2002 - February 2006)
- Corporate Controller Support @ (January 2001 - September 2002)
- Customer Service Representative @ (June 2000 - January 2001)
- Advertising Sales Executive @ (May 1999 - June 2000)
- Sales Assistant @ Arcadia Group Ltd (January 1997 - May 1999)
Julia Matchett Education
- New College Durham
BTEC Level 3 (BTEC Travel and Tourism)
1996-1998
Julia Matchett Skills
- Analytical Skills
- Business Intelligence (BI)
- Business Relationship Management
- CRM (Salesforce)
- Client Liaison
- Client Rapport
- Coaching
- Communication
- Communication Standards
- Conflict Management
- Contact Centers
- Continuous Improvement
- Continuous Improvement (CI)
- Cross-functional Collaboration
- Customer Escalation Management
- Customer Experience
- Customer Experience Strategy
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Support
- Decision-Making
- Delivery Operations
- Escalation Management
- IT Project & Program Management
- IT Service Management
- ITIL
- ITIL Certified
- Incident Management
- Interpersonal Skills
- Management
- Microsoft Excel
- Microsoft Office
- Net Promoter Score (NPS)
- Office 365
- OneNote
- Organization Skills
- People Development
- People Management
- Performance Management
- Performance Reporting
- Presentations
- Process Improvement
- Process Optimisation
- Project Delivery
- Project Management
- Project Planning
- Recruiting
- Root Cause Analysis (RCA)
- Service Delivery
- Service Operations
- Service Recovery
- Spreadsheets
- Strategic Thinking
- Team Leadership
- Team Management
- Teamwork
- Time Management
- Training
- Training & Development
- Troubleshooting
- Voice of the Customer (VoC)
Julia Matchett Summary
- Julia Matchett, based in Thornaby, GB, is currently a Transformation and Change Manager at Healthcare Management Trust. Julia Matchett brings experience from previous roles at Sharpsmart UK and EE. Julia Matchett holds a 1996 - 1998 BTEC Level 3 in BTEC Travel and Tourism @ New College Durham. With a robust skill set that includes Analytical Skills, Business Intelligence (BI), Business Relationship Management, CRM (Salesforce), Client Liaison and more. Julia Matchett has 1 emails on RocketReach.
Looking for a different Julia Matchett?
Find contact details for 700 million professionals.
Others Named Julia Matchett
Top Healthcare Management Trust Employees
Adrian Day
Facilities Manager
Swansea, GB
Ashleigh Jack
Head of Patient Safety and Improvement
United Kingdom
Julia Matchett
Transformation and Change Manager
Thornaby, GB
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co