Julia Manns Email & Phone Number
Manager Customer Strategy and Innovation for the ATW Tools team @ United Airlines
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Julia Manns Location
- Chicago, IL, US
Julia Manns Work
- Manager Customer Strategy and Innovation for the ATW Tools team @ (November 2024 - Present)
- Business Analyst IV @ (January 2024 - November 2024)
- Product Owner @ (September 2017 - January 2024)
- Lead coodinator customer experience automation @ (December 2016 - September 2017)
- Customer Care Manager @ (May 2011 - December 2016)
- Contact Center Supervisor @ (June 2007 - October 2009)
- Cruise Sales Rep @ (September 2006 - June 2007)
- Customer Service Rep @ Bridgestreet (October 2004 - April 2006)
- Conference Coordinator @ (April 2003 - October 2004)
Julia Manns Education
- Johnson & Wales University
Associates (Travel Tourism Management)
2001-2003 - Johnson & Wales University
BS (Travel and Tourism Management)
2000-2003
Julia Manns Skills
- Project Management
- Leadership
- User Adoption
- Creativity and Innovation
- Test-Driven Development
- Strategic Planning
- Analytical Skills
- Agile Methodologies
- Customer Service
- Sales
- Call Center
- Public Speaking
- Spanish
- Profit
- Coaching
- Account Management
- Microsoft Office
- Training
- Team Building
- Management
- Customer Satisfaction
- Microsoft Excel
- Process Improvement
- Hospitality
- Airlines
- Microsoft Teams
- Interpersonal Skills
- Product Management
- Commercial Aviation
- Customer Service Operations
- Communications Strategy
Julia Manns Summary
- Julia Manns, based in Chicago, IL, US, is currently a Manager Customer Strategy and Innovation for the ATW Tools team at United Airlines. Julia Manns brings experience from previous roles at United Airlines and American Airlines. Julia Manns holds a 2001 - 2003 Associates in Travel Tourism Management @ Johnson & Wales University. With a robust skill set that includes Project Management, Leadership, User Adoption, Creativity and Innovation, Test-Driven Development and more. Julia Manns has 2 emails and 2 mobile phone numbers on RocketReach.
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