Senior Software Engineer @ (October 2023 - January 2025)
Business Analyst @ (June 2023 - October 2023)
Software Engineer @ (May 2022 - June 2023)
ServiceNow Technical Account Manager @ (April 2021 - October 2022)
ServiceNow System Administrator @ LES SCHWAB HEADQUARTERS, LLC (July 2016 - April 2021)
Customer Support Team Lead @ (January 2013 - June 2016)
Julia Howells Education
Portland Community College
Associate's degree (Business Administration and Management, General)
2019-2021
Central Oregon Community College
(English)
2011-2014
Central Oregon Community College
Julia Howells Skills
Customer Engagement
Incident Management
Analytical Skills
Customer Relationship Management (CRM)
Customer Support
Sales
Strategic Planning
IT Service Management
ServiceNow
Project Management
ServiceNow Development
ITIL
Sprint Planning
Customer-focused Service
JavaScript
Training & Development
Customer Experience
ServiceNow Administration
Customer Service
Technical Support
Training
Troubleshooting
Customer Satisfaction
Time Management
Leadership
Team Leadership
Microsoft Office
Microsoft Excel
Julia Howells Summary
Julia Howells, based in Vancouver, WA, US, is currently a Senior Technical Consultant at AJUVO. Julia Howells brings experience from previous roles at NewRocket and Servos. Julia Howells holds a 2019 - 2021 Associate's degree in Business Administration and Management, General @ Portland Community College. With a robust skill set that includes Customer Engagement, Incident Management, Analytical Skills, Customer Relationship Management (CRM), Customer Support and more. Julia Howells has 2 emails and 5 mobile phone numbers on RocketReach.
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