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Julia Hein Location
Berlin, DE
Julia Hein Work
Director of Client Services and Organization @ (July 2025 - Present)
Director of People and Organization @ (May 2025 - June 2025)
Head of People and Organization @ (January 2022 - April 2025)
Consultant - Customer Experience, People and Culture @ (December 2021 - January 2022)
Head of People Operations @ (May 2021 - November 2021)
Head Of Customer Service @ (June 2020 - May 2021)
Head Of Customer Service @ (January 2018 - June 2020)
Front of House Operations Manager @ Harrods - By Appointment (June 2015 - January 2018)
Guest Relations and Concierge Manager @ (February 2014 - May 2015)
Guest Relations Manager @ (November 2012 - January 2014)
Duty Manager @ (April 2012 - November 2012)
Guest Relations Manager @ (July 2010 - March 2012)
Guest Services Manager @ (October 2009 - July 2010)
Rooms Division Management Trainee @ (October 2008 - October 2009)
Apprentice @ (August 2005 - July 2008)
Julia Hein Education
Vocational school for hotel and catering industry
Hotel Management
2005-2008
Julia Hein Skills
Guest Service
Pre-opening
Rooms Division
Guest Satisfaction
Front Office
Resorts
Staff Training
Banquets
Customer Satisfaction
Customer Service
Hospitality
Hospitality Industry
Hospitality Management
Hotel Management
Hotels
MICROS
Management
Banquet Operations
Public Speaking
Pre Opening
Project Management
Sales
Julia Hein Summary
Julia Hein, based in Berlin, DE, is currently a Director of Client Services and Organization at samedi GmbH. Julia Hein brings experience from previous roles at samedi GmbH and flaschenpost SE. Julia Hein holds a 2005 - 2008 Hotel Management @ Vocational school for hotel and catering industry. With a robust skill set that includes Guest Service, Pre-opening, Rooms Division, Guest Satisfaction, Front Office and more. Julia Hein has 3 emails and 4 mobile phone numbers on RocketReach.
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