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Julia Carroll Location
Charlotte, NC, US
Julia Carroll Work
Commercial PMO and PEX Leader @ (November 2024 - Present)
FA and P Chief of Staff @ (May 2023 - November 2024)
Commercial Sales Chief of Staff @ (January 2023 - May 2023)
Commercial Client Health Leader @ (January 2021 - December 2022)
Client Success and Customer Experience Management Project Management Office @ (January 2020 - January 2021)
Member Of The Board Of Advisors @ (January 2020 - September 2022)
VP Customer Experience Transformation and Digital Solutions @ (January 2013 - January 2020)
SVP Contact Center Strategy Leader and Process Design Manager @ (January 2011 - January 2013)
SVP eCommerce Channel Manager and Senior Change Consultant and Process Design Manager @ (January 2007 - January 2011)
VP Quality and Productivity Engineer and Process Design Engineer @ (January 1998 - January 2007)
Manager @ (October 1982 - October 1998)
Julia Carroll Skills
Leadership
Process Improvement
Banking
Strategy
Risk Management
Six Sigma
Business Analysis
Customer Experience
Call Centers
Change Management
Project Management
Operations Management
Call Center
Retail Banking
Financial Services
Customer Service
Leadership Development
Project Portfolio Management
CRM
Outsourcing
Relationship Management
Business Transformation
PMO
Project Planning
Cross-functional Team Leadership
eCommunications
Web Chat
Secure Messaging
Business Process Outsourcing (BPO)
Offshoring
Business Process Improvement
Contact Centers
Customer Relationship Management (CRM)
Process Transformation
Customer Relationship Management Crm
Consulting
Client Services
Solutions
Strategic Planning
Business Process Outsourcing Bpo
Global Delivery
Cross Functional Team Leadership
Business Process
Management
Assurance
Digital
Customer Relationship Management
Business Process Outsourcing
Digital Solutions
Julia Carroll Summary
Julia Carroll, based in Charlotte, NC, US, is currently a Commercial PMO and PEX Leader at Conduent. Julia Carroll brings experience from previous roles at Conduent. With a robust skill set that includes Leadership, Process Improvement, Banking, Strategy, Risk Management and more. Julia Carroll has 2 emails and 2 mobile phone numbers on RocketReach.
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