Julia Bailey Email
Uk Customer Service Manager @ RioMed Ltd.
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Julia Bailey Location
- New Alresford, GB
Julia Bailey Work
- Uk Customer Service Manager @ (November 2024 - Present)
- Chairperson @ Village Hall Commitee (Voluntary) (January 2024 - Present)
- Head of Customer Experience | Cx Design | Transformation | CRM | Data Driven | SaaS | Strategy | VoC @ (April 2020 - October 2023)
- Customer Service Manager | Process Improvement | Collaboration | NPS and CSAT | Value and Efficiency @ (November 2019 - April 2020)
- Business Relationship Team Manager and Clinical Safety Officer | People Management | Technology | B2B @ (April 2018 - April 2020)
- Business Relationship Manager and Clinical Safety Officer | Stakeholder Relationship Management @ (July 2015 - April 2020)
- Managed Care Operations Lead | Service Delivery | Business Development and Retention | SOP and SLA @ (June 2014 - July 2015)
- Registered Pharmacy Technician | Regulatory Compliance | Customer Experience | Risk Management | B2C @ Co-operative Healthcare (February 2005 - June 2014)
Julia Bailey Education
- Leeds Metropolitan University
Certificate in Training Eduation
Julia Bailey Skills
- Account Management
- Brand Awareness
- Budget and Resource Management
- Business Analysis
- Business Case Preparation
- Business Relationship Management
- Call and Contact Centre Management
- Change Management
- Coaching & Mentoring
- Collaborative Problem Solving
- Commercial Accument
- Content Strategy and Creation
- Creativity and Innovation
- Culture Change
- Customer Advocacy
- Customer Experience Design
- Customer Onboarding and Implementation
- Customer Relationship Management (CRM)
- Customer Service
- Customer Success
- Digital Strategy
- Emotional Intelligence
- Employee Engagement
- Forecasting
- Interpersonal Skills
- Metric Development
- Negotiation
- People and Team Management and Development
- Presentation Skills
- Project Planning and Delivery
- Recruiting and Interviewing
- Relationship Building
- Reporting & Analysis
- Service Design and Delivery
- Service Improvement Plans
- Software Documentation
- Stakeholder Engagement
- Strategic Partnerships
- Strategic Planning
- Training & Development
Julia Bailey Summary
- Julia Bailey, based in New Alresford, GB, is currently a Uk Customer Service Manager at RioMed Ltd.. Julia Bailey brings experience from previous roles at Village Hall Commitee (Voluntary) and Positive Solutions. Julia Bailey holds a Certificate in Training Eduation @ Leeds Metropolitan University. With a robust skill set that includes Account Management, Brand Awareness, Budget and Resource Management, Business Analysis, Business Case Preparation and more. Julia Bailey has 1 emails on RocketReach.
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