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Jules Nicol Location
Driffield, GB
Jules Nicol Work
Customer Service Manager @ (January 2026 - Present)
Head of Customer Service @ (June 2025 - December 2025)
Customer Service Operations Manager @ (January 2021 - March 2025)
Service Project Manager @ (January 2017 - January 2021)
Client Services Manager @ (January 2008 - January 2016)
Operations Manager @ (January 2006 - January 2008)
Training Specialist @ (January 2002 - January 2006)
Senior Client Services Representative @ (January 1996 - January 2002)
Jules Nicol Education
University of Birmingham
Certificate in Theological Studies
University of Birmingham
Bachelor of Arts
University of Birmingham
Master of Arts
Jules Nicol Skills
Account Management
Behavioural Change
Building Internal & External Relationships
Business Process Improvement
Business-to-Business (B2B)
Client Services Management
Communication
Conflict Management
Corporate Transactional
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Representatives
Daily Operations Management
Employee Training
Enterprise Administrator 2008
Experienced Sales Professional
Front Line Management
High Performance Teams
Interpersonal Skills
Leadership
Lean Six Sigma
Local Food
Long-term Customer Relationships
Managed Print Services
Manufacturing Process Improvement
Mental Health First Aid
New Testament Studies
Objection Handling (Sales)
Operational Improvement
Organization Skills
Outsourcing
People Development
Philosophical Theology
Presentation Skills
Print Production Management
Process Analysis
Public Speaking
Request for Proposal (RFP)
SME sector
Service Delivery Management
Stakeholder Management
Strategic Customer Development
Team Building
Technical Leadership
Technical Training
Third-Party Logistics (3PL)
Training
Training and Development (HR)
Working with Investors
Jules Nicol Summary
Jules Nicol, based in Driffield, GB, is currently a Customer Service Manager at Lateral UK. Jules Nicol brings experience from previous roles at Ardent, Dojo, Paymentsense and Williams Lea. Jules Nicol holds a Certificate in Theological Studies @ University of Birmingham. With a robust skill set that includes Account Management, Behavioural Change, Building Internal & External Relationships, Business Process Improvement, Business-to-Business (B2B) and more. Jules Nicol has 1 emails on RocketReach.
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