Judith Alicea Email
Senior Director of Customer Experience and IT Operations
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Judith Alicea Location
- New York, United States
Judith Alicea Work
- Senior Director of Customer Experience and IT Operations @ Boost Run (February 2026 - Present)
- Senior Manager, Global IT @ (February 2025 - Present)
- Senior Manager, Global IT Support @ (September 2024 - February 2025)
- Information Technology Operations Manager @ (April 2022 - August 2024)
- Global Information Technology Team Lead @ (December 2020 - April 2022)
- Lead Manager @ (December 2016 - July 2021)
Judith Alicea Education
- St. John's University
Management Information Systems (General)
Judith Alicea Skills
- Account Servicing
- Agile Methodologies
- Application Testing
- Atlassian Suite
- Automation
- Biology
- Business Management
- Change Management
- Cloud Computing
- Coaching & Mentoring
- Compliance Management
- Computer Hardware Troubleshooting
- Computer Repair
- Customer Service
- Documentation
- Driver Training
- EAI
- Ensight
- Enterprise IT Strategy
- Executive Management
- Executive Reporting
- Fault Resolution
- Global IT Operations
- Global Teams
- Google Workspace
- Hardware
- Hardware Solutions
- IT Infrastructure Operations
- IT Infrastructure Project Management
- IT Leadership
- IT Management
- IT Operations Management
- IT Strategy
- IT Transformation
- IT as a Service (ITaaS)
- ITIL
- Incident Management
- Inclusive Team Building
- Information Security
- Information Technology
- Infrastructure
- Integration Strategies
- Jamf
- KPI Reporting
- Large-scale Projects
- Life Cycle Planning
- Mac
- Maintenance and Repair
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Okta
- Onboarding
- Operational Readiness
- Operations Management
- Organizational Change Management
- Outlook
- Performance Improvement
- Policies & Procedures
- Process Automation
- Process Risk Management
- Product Lifecycle Management
- Program Deployment
- Project Management
- S&OP implementation
- SOC 2
- Sales
- Sales Process Standardization
- Salesforce.com
- Scrum
- Security
- Service Optimization
- Slack
- Software
- Software Maintenance
- Software as a Service (SaaS)
- Spanish
- Standard Operating Procedure (SOP)
- Standards Compliance
- Startups
- Streamlining Process
- System Administration
- System Consolidation
- System Deployment
- Team Organization
- Technical Product Management
- Technical Support
- Training Seminars
- Troubleshooting
- User Experience (UX)
- Utilization
- Vendor Management
- WSE
- Zoom
- ZoomInfo SalesOS
- iOS
Judith Alicea Summary
- Judith Alicea, based in New York, United States, is currently a Senior Director of Customer Experience and IT Operations at Boost Run. Judith Alicea brings experience from previous roles at Salesforce and Own Company. Judith Alicea holds a Management Information Systems in General @ St. John's University. With a robust skill set that includes Account Servicing, Agile Methodologies, Application Testing, Atlassian Suite, Automation and more. Judith Alicea has 1 emails on RocketReach.
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