Juandré Mouton Email

Juandré Mouton Skills

• Amazon Web Services (AWS)
• IT support/engineering on Linux/Unix-based systems/products
• Linux server setup, configuration, maintenance and backup
• Product support on multiple platforms (hardware, web, and mobile)
• Quality assurance in deployment environments and working with user test cases
• Working with developer console tools, tailing and reading logs, logging bugs and following through
• Client and stakeholder communication
• Writing documentation, providing training and coaching
• Project Management
• Ticket/task management tools (JIRA, OTRS, Znuny)
• Terminal/Command prompt knowledge
• Product monitoring (Zabbix)
• First, second- and Third-line support
• Office network installation, setup, configuration and maintenance
• Desktop support (Linux, Windows, iOS, Android)
• Installing, configuring and troubleshooting of Layer 2/3 switches
• Installing, configuring and troubleshooting of routers
• Installing, configuring and troubleshooting of PoE devices
• Windows PowerShell
• Worked on MTN’s Network. Deploying point-to-point backhaul links as well as client premises links
• Microsoft Office