Juan Murillo Email & Phone Number
Outsourcing Service Delivery Manager @ GBM
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Juan Murillo Location
- Santo Domingo, Heredia Province, CR
Juan Murillo Work
- 2022 -now Outsourcing Service Delivery Manager @
- 2017 -2022 Presales technical Solution Architect Coordinator @
- 2016 -2017 Presales technical Solution architect @
- 2015 -2016 Cloud Infrastructure - Offering Service Manager @
- 2015 -2015 Availability Management and Request Fulfillment Process Owner @
- 2014 -2014 IT Service Delivery Manager @
- 2012 -2013 Team Manager for Incident, Problem and Change Team @
- 2012 -2012 Workplace Security SPOC GTS - Costa Rica @
- 2012 -2012 Problem and Change Management Team Leader @
- 2012 -2012 Problem and Change Management Coordinator @
- 2011 -2012 Applications Support and Development - Problem Manager @
- 2011 -2012 DB2 Document Manager Support and Development @
- 2011 -2012 Applications Support and Development Change Manager @
- 2010 -2012 Microsoft Applications Support and Development Team lead @
- 2010 -2011 Service Desk Team leader @
- 2009 -2010 Oracle Developer - Payroll And Benefits System Team Leader @
- 2007 -2009 Oracle Dev and DB Admin -Payroll And Benefits Support Specialist @
- 2007 -2007 Analyst Specialist @
- 2006 -2006 Software Developer @ Instituto Costarricense de Electicidad
Juan Murillo Education
- CompTIA
Cloud Plus Certification (Information Technology)
2016-2016 - EXIN
ITIL Fundation V3 (Information Technology)
2012-2012 - NEW HORIZON SCHOOL
ITIL Fundations V3 (Customer Service Management)
2010-2010 - NEW HORIZON SCHOOL
ITIL Foundations v3 (Customer Service Management)
2010-2010 - Universidad de Costa Rica UCR
Bachelor's degree (Computer Engineering)
2001-2006
Juan Murillo Skills
- Integration
- Requirements Analysis
- IT Strategy
- ITIL
- IT Service Management
- Solution Architecture
- Software Project Management
- Business Analysis
- Project Management
- Cloud Computing
- Service Delivery
- Incident Management
- Service Management
- SLA
- Oracle
- Databases
- Software Development
- Change Management
- DB2
- Microsoft SQL Server
- Quality Assurance
- Management
- Service Desk
- Team Leadership
Juan Murillo Summary
- Juan Murillo, based in Santo Domingo, Heredia Province, CR, is currently a Outsourcing Service Delivery Manager at GBM. Juan Murillo brings experience from previous roles at DXC Technology, Hewlett Packard Enterprise and IBM. Juan Murillo holds a 2016 - 2016 Cloud Plus Certification in Information Technology @ CompTIA. With a robust skill set that includes Integration, Requirements Analysis, IT Strategy, ITIL, IT Service Management and more. Juan Murillo has 1 emails and 1 mobile phone numbers on RocketReach.
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