Juan Mayan's Location
Madrid, ES
Juan Mayan's Work
- Evolución Operativa y Servicios Externos Salud @ SegurCaixa Adeslas
- Head of Contact Center Operations @ Adeslas
- Contact Centre Intelligence @ Orange
- Head of Loyalty and Retention Customer Operations @ Orange España
- Customer Service Manager @ Tele2
- Presales Senior Consultant @ Fonetic
- Pro and Sales Telemarketing Director @ Grupo Pro&Sales (later Bouncopy)
- Key Account Manager @ Grupo Inmark
- Business Development @ Tecnocom
- Call Center Operations @ Atento
Juan Mayan's Education
- Universidad Francisco de Vitoria
IDDI (Instituto para el Desarrollo Directivo Integral) (Orange Managers Program)
2006 - 2007 - ESIC: Business & Marketing School
Master (CONTACT CENTER MANAGEMENT)
2005 - 2006 - Florida Atlantic University
MBA (eCommerce, Digital Marketing)
1998 - 1999
- ESIC: Business & Marketing School
Marketing & Sales (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
1987 - 1992 - Virgen de Atocha
High School (Sciences)
1974 - 1986
Juan Mayan's Skills
- CRM
- Call Centers
- Contact Centers
- Customer Experience
- Customer Insight
- Call Center
- Business Intelligence
- Team Management
- Telemarketing
- Business Strategy
Juan Mayan's Summary
Juan Mayan, based in Madrid, ES, is currently a Evolución Operativa y Servicios Externos Salud at SegurCaixa Adeslas, bringing experience from previous roles at Adeslas Health Care Insurance, Orange, Amena (now Orange - France Telecom) and Tele2. Juan Mayan holds a 2006 - 2007 IDDI (Instituto para el Desarrollo Directivo Integral) in Orange Managers Program @ Universidad Francisco de Vitoria. With a robust skill set that includes CRM, Call Centers, Contact Centers, Customer Experience, Customer Insight and more, Juan Mayan contributes valuable insights to the industry. Juan Mayan has 4 emails and 1 mobile phone number on RocketReach.
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