Juan Manuel Vaquero Email & Phone Number
Director General - General Manager @ ADI CONSULTING | Contact Centers Eficientes
Juan Manuel Vaquero's Location
Madrid, ES
Juan Manuel Vaquero's Work
- Director General - General Manager @ ADI CONSULTING | Contact Centers Eficientes
- Profesor Masters, Postgrados y Programas on-line en ICEMD - ESIC @ ICEMD
- DIRECTOR DE OPERACIONES Y SERVICIOS AL CLIENTE - Chief Operations Officer (COO) @ KYOCERA Document Solutions España
- DIRECTOR DE PLANIFICACIÓN Y SOPORTE de GESTIÓN DE CLIENTES - Head of Planning and Operational Support @ Vodafone
- DIRECTOR DE ATENCION AL CLIENTE DE ONO (SAC)- Head of Customer Care at ONO @ ONO
- DIRECTOR DE OPERACIONES CONTACT CENTER Y CONSULTORIA BPI - Head of Contact Center Operations @ Covisian
- GERENTE DE ATENCION AL CLIENTE Y PLANIFICACION OPERATIVA - Customer Care and Planning Manager @ Orange España
- GERENTE DE ATENCION AL CLIENTE Y SERVICIO TECNICO - Customer Care and Technical Support Manager @ Telefónica Ingeniería de Seguridad
- GERENTE DE PROCESOS y Senior Consultant of Quality, Process and Organization @ Telefónica Ingeniería de Seguridad
Juan Manuel Vaquero's Education
- Universidad de Alcalá
Economist (Economy)
1993 - 1997 - ICEMD
Master en Dirección y Gestión de Contact Centers. ICEMD – ESIC (Madrid)
2006 - 2007 - Escuela de Organización Industrial
Master en Calidad, Procesos y Organización Industrial
1998 - 1999
Juan Manuel Vaquero's Skills
- Experiencia del cliente
- Liderazgo de equipos
- Centro de llamadas
- Estrategia empresarial
- Telecomunicaciones
- Centros de contacto
- Estrategia
- Team Leadership
- Telecommunications
Juan Manuel Vaquero's Summary
Juan Manuel Vaquero, based in Madrid, ES, is currently a Director General - General Manager at ADI CONSULTING | Creando Contact Centers Eficientes, bringing experience from previous roles at ICEMD, KYOCERA Document Solutions España, Vodafone (ONO) and ONO. Juan Manuel Vaquero holds a 1993 - 1997 Economist in Economy @ Universidad de Alcalá. With a robust skill set that includes Experiencia del cliente, Liderazgo de equipos, Centro de llamadas, Estrategia empresarial, Telecomunicaciones and more, Juan Manuel Vaquero contributes valuable insights to the industry. Juan Manuel Vaquero has 5 emails on RocketReach.
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