Instituto Tecnológico y de Estudios Superiores de Monterrey
MBA (Business Management, Marketing and Innovation)
2008 - 2011
Instituto Tecnológico y de Estudios Superiores de Monterrey
Diplomado (Project Management)
2004 - 2005
Tecnológico de Monterrey
Certificación Internacional en Coaching Ejecutivo y Alineación de Equipos de Trabajo (ICT) (Liderazgo empresarial)
2019 - 2020
Instituto Politécnico Nacional
Bachelor (Computer Systems Engineering)
1994 - 1998
Instituto Politécnico Nacional
Digital Systems Technician (Computing)
1992 - 1994
Juan Antonio Olivares Verdejo's Skills
Leadership
Team Building
BPO
Social Media
Customer Relations
Call Center
Customer Satisfaction
Troubleshooting
Telecommunications
Negotiation
Juan Antonio Olivares Verdejo's Summary
Juan Antonio Olivares Verdejo, based in Mexico City, CDMX, MX, is currently a Socio Director at LikeNuuk, bringing experience from previous roles at DTCX Soluciones: Digital Transformation & Customer Experience, Instituto Mexicano de Teleservicios and ATENTO México. Juan Antonio Olivares Verdejo holds a 2008 - 2011 MBA in Business Management, Marketing and Innovation @ Instituto Tecnológico y de Estudios Superiores de Monterrey. With a robust skill set that includes Leadership, Team Building, BPO, Social Media, Customer Relations and more, Juan Antonio Olivares Verdejo contributes valuable insights to the industry. Juan Antonio Olivares Verdejo has 4 emails on RocketReach.