JTB Custom Information

About We are JTB Custom: the product customization experts. We make custom possible for any and all brands, from the configurator software that powers the customization experience to the back-end order management system that drives smooth operations, as well as consulting and turn-key production services that enable brands new to custom to get up and running quickly. Product customization gives consumers the ability to decorate, personalize and customize a product, resulting in increased sales, price premium, reduction of discounting, lower finished goods inventory, higher conversion rates, and deeper customer engagement. And most importantly, JTB has the expertise and tools to make your product customization business a scalable and profitable strategy. TaylorMade, Vera Bradley, Chaco, Corkcicle, The Sak, DeFeet, and many other leading brands rely on our unique expertise and capabilities to create, manage and expand their product customization programs. Even if your current production capabilities aren’t able to pivot to customization, JTB can provide a low-cost turn-key production option to enable launching a custom program. So whether you are in the early stages of considering a customization strategy, planning to offer custom soon, or want to upgrade your current custom offering, JTB can help. JTB Custom Capabilities: Comprehensive Configuration & Order Management Software: Silhouette is our proprietary software, developed after years of watching brands struggle with inadequate configurator solutions. The only complete custom product software solution on the market, it’s the leader in combining custom product configuration with order management capabilities to keep the entire user experience, order management, and accounting systems aligned in one simple, powerful package. Silhouette is seamlessly integrated into popular eCommerce platforms, including Shopify, Magento, and Oracle ATG. Production & Fulfillment Services: We provide turn-key production ser