Jp Collet Email
Technical Operations Account Manager @ StormHarvester
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Jp Collet Location
- Littlehampton, GB
Jp Collet Work
- 2025 - now Technical Operations Account Manager @
- 2023 - 2025 Product Owner @
- 2022 - 2023 Operations Customer Experience Manager @
- 2020 - 2022 Regional Wastewater Customer Resolution Manager @
- 2018 - 2020 Operational Manager - East @
- 2015 - 2018 County Customer Manager - Kent @
- 2014 - 2015 Customer Case Lead @
- 2013 - 2014 Customer Relations Team Leader @
- 2013 - 2013 Senior Case Manager Customer Relations and Case Manager, Directors' Review Team @
- 2011 - 2013 Senior Customer Relations Advisor @
- 2009 - 2011 Department Manager @ Sainsburys
Jp Collet Education
- Northbrook College
NVQ level 3 Customer Services Apprenticeship Diploma (Customer Service)
2012 - 2013 - Angmering High School
10 x G.C.S.E's
1990 - 1995
Jp Collet Skills
- Customer Service
- Written Correspondence
- Customer Satisfaction
- Customer Support
- Customer Engagement
- Vision
- Customer Insight
- Customer Oriented
- Leadership
- Employee Engagement
- Time Management
- Outstanding time management skills
- Complaint Management
- Complaints
- Complaint Investigations
- Letter Writing
- Technical Writing
- Member of Mensa
- CRM
- Employee Training
- Training Delivery
- Stakeholder Management
- Customer Retention
- Workforce Management
- Call Centers
- Team Leadership
- Performance Management
- Business Process Improvement
- Contact Centers
- Interviews
- Project Delivery
- Customer Experience
- Service Delivery
- Customer Service Management
- Sla
- Performance Improvement
- Business Process Mapping
- Team Management
- Vendor Management
- Service Management
- Outsourcing
- Process Improvement
- Net Promoter Score
- Business Process
- Management
- Change Management
- Project Management
- Operations Management
- Business Analysis
- Marketing
- Training
- Public Relations
- Research
Jp Collet Summary
- Jp Collet, based in Littlehampton, GB, is currently a Technical Operations Account Manager at StormHarvester. Jp Collet brings experience from previous roles at Southern Water. Jp Collet holds a 2012 - 2013 NVQ level 3 Customer Services Apprenticeship Diploma in Customer Service @ Northbrook College. With a robust skill set that includes Customer Service, Written Correspondence, Customer Satisfaction, Customer Support, Customer Engagement and more. Jp Collet has 1 emails on RocketReach.
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