Joydeep Biswas Email & Phone Number
Head of Service Delivery @ Infosys
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Joydeep Biswas Location
- Indianapolis, IN, US
Joydeep Biswas Work
- Head of Service Delivery @ (March 2026 - Present)
- Senior Practice Lead @ (January 2021 - Present)
- Practice Lead @ (July 2019 - December 2020)
- Senior Manager - Customer Service Delivery @ (January 2017 - June 2019)
- Manager - Customer Service Delivery @ (October 2015 - December 2016)
- Asst. Manager - Operations Delivery @ (August 2013 - October 2015)
- Asst. Manager Operations @ Aegis Ltd (October 2009 - September 2012)
- Asst. Manager Ops @ (January 2008 - May 2009)
- Team Leader Ops @ (June 2005 - June 2007)
Joydeep Biswas Education
- Vivekananda Mission School
ISC (ICSE)
1990-2003
Joydeep Biswas Skills
- BPO
- COPC
- Transition Management
- Workforce Management
- Process Excellence
- MIS
- Sla
- Service Delivery
- Call Center
- Offshoring
- Outsourcing
- Team Management
- Operations Management
- Vendor Management
- Performance Management
Joydeep Biswas Summary
- Joydeep Biswas, based in Indianapolis, IN, US, is currently a Head of Service Delivery at Infosys. Joydeep Biswas brings experience from previous roles at Infosys. Joydeep Biswas holds a 1990 - 2003 ISC in ICSE @ Vivekananda Mission School. With a robust skill set that includes BPO, COPC, Transition Management, Workforce Management, Process Excellence and more. Joydeep Biswas has 3 emails and 1 mobile phone numbers on RocketReach.
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