Joyce Mwangi Email
Head Customer Experience @ Family Bank Ltd
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Joyce Mwangi Location
- Kenya
Joyce Mwangi Work
- 2019 -now Head Customer Experience @
- 2011 -2022 Head, Customer Service @
- 2010 -2011 Special Projects @ Co-op Bank
- 2008 -2010 Head, Customer Service @ Co-op Bank Kenya Ltd
- 2006 -2008 Quality Assurance Manager, Customer Service @ Co-operative Bank
- 2003 -2006 Care Centres Group Leader @ Celtel Kenya Ltd.
Joyce Mwangi Skills
- Direct Sales
- Customer Experience
- Management
- Leadership
- Contact Centers
- Banking
- Risk Management
- Business Analysis
- Team Management
- Call Centers
- Customer Service
- Call Center
- Strategy
Joyce Mwangi Summary
- Joyce Mwangi, based in Kenya, is currently a Head Customer Experience at Family Bank Ltd. Joyce Mwangi brings experience from previous roles at Co-operative Bank of Kenya, Co-op Bank, Co-op Bank Kenya Ltd and Co-operative Bank. With a robust skill set that includes Direct Sales, Customer Experience, Management, Leadership, Contact Centers and more. Joyce Mwangi has 1 emails on RocketReach.
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