Joyce Marshall Email & Phone Number
Business Performance Manager @ Genuine Parts Company
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Joyce Marshall Location
- Atlanta, GA, US
Joyce Marshall Work
- 2022 -now Business Performance Manager @
- 2019 -2022 Quality Assurance Analyst @
- 2015 -2018 Supervisor, Quality and Voice of Customer @
- 2013 -2015 Supervisor, New Customer Onboarding @ Southern Company (formerly AGL Resources)
- 2011 -2013 Supervisor, Customer Care Center Operations @ AGL Resources
- 2007 -2011 Senior Manager, Customer Service @
- 2006 -2007 Corporate Sales Manager @
- 2003 -2006 Customer Service Supervisor @
Joyce Marshall Education
- Clark Atlanta University
Joyce Marshall Skills
- Customer Service Management
- Process Improvement
- Call Center
- Customer Satisfaction
- Training
- Leadership
- Performance Management
- Call Centers
- Team Building
- Team Management
- Program Management
- CRM
- Strategy
- Coaching
- Management
- Sales
- Analysis
- Salesforce.com
- Account Management
- Customer Relationship Management Crm
- Customer Relationship Management
Joyce Marshall Summary
- Joyce Marshall, based in Atlanta, GA, US, is currently a Business Performance Manager at Genuine Parts Company. Joyce Marshall brings experience from previous roles at Genuine Parts Company, Southern Company, Southern Company (formerly AGL Resources) and AGL Resources. Joyce Marshall holds a Clark Atlanta University. With a robust skill set that includes Customer Service Management, Process Improvement, Call Center, Customer Satisfaction, Training and more. Joyce Marshall has 2 emails and 2 mobile phone numbers on RocketReach.
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