Joyce Dimatulac Email
Operations Manager @ resplabs
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Joyce Dimatulac Location
- Philippines
Joyce Dimatulac Work
- Operations Manager @ (September 2025 - Present)
- Head of Sales @ (May 2018 - Present)
- Senior Sales Advisor @ (February 2014 - January 2018)
- Inside Sales Specialist @ (January 2008 - February 2014)
- Customer Service Representative @ (September 2006 - January 2008)
Joyce Dimatulac Education
- Far Eastern University
Bachelor of Science (BS) in Electronics and Communications Engineering
2007
Joyce Dimatulac Skills
- Spoken English
- Coaching
- New Business Opportunities
- Market Research
- Performance Reviews
- Sales Target Management
- Contact Centers
- Customer Service Training
- Customer Journeys
- Customer Service Management
- Call Center Development
- Direct Sales
- Call Center Administration
- Customer Service Operations
- Customer Journey Mapping
- Sales Processes
- Customer Analysis
- Solution Selling
- Customer Engagement
- Business Strategy
- Customer Retention
- Customer-Focused Service
- Sales and Marketing
- Customer Marketing
- Sales Operations
- Business Process Outsourcing (BPO)
- Business Process
- Customer Service Representatives
- People Management
- Technical Support
- Service-Level Agreements (SLA)
- Operations Administration
- Operations Management
- Communication
- Go-to-Market Strategy
- Quality Management
- Service Levels
- Product Launch
- Customer-Focused Selling
- Leadership
- Keyword Research
- Facebook Ads
- English
- Account Management
- Pay Per Click (PPC)
- Training
- Customer Satisfaction
- Microsoft Office
- Performance Management
- Customer Experience
- Sales Management
- Advertising
- Sales
- Marketing
- Product Management
- Cross-functional Team Leadership
- Order Fulfillment
- Customer Support
- Customer Relationship Management (CRM)
- Customer Experience Management
- Inventory Management
- Bid Writing
- Bidding Process
- Bid Pricing
- Bids
- Major Bids
- Vendor Coordination
- Vendor Partnerships
- Amazon Vendor Central
- Amazon Seller Central
- Amazon Marketing Services (AMS)
- NetSuite
- Business-to-Business (B2B)
- E-commerce
- Walmart
- Google Ads
- Shopify Plus
- Locate
Joyce Dimatulac Summary
- Joyce Dimatulac, based in Philippines, is currently a Operations Manager at resplabs. Joyce Dimatulac brings experience from previous roles at resplabs, SYNNEX, Expedia, Inc. and Amazon.com. Joyce Dimatulac holds a Bachelor of Science (BS) in Electronics and Communications Engineering @ Far Eastern University. With a robust skill set that includes Spoken English, Coaching, New Business Opportunities, Market Research, Performance Reviews and more. Joyce Dimatulac has 2 emails on RocketReach.
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