2023 -2026 Director of Customer Engagement Strategy and Operations (Office of the COO) @
2019 -2023 Project Leader @
2017 -2019 Strategy and Operations and Product Manager @
2016 -2017 Independent Projects @ Self-Employed
2015 -2016 Senior Associate - Strategy and Analytics @ Chicago Health Tech Co.
2013 -2015 Associate @
2012 -2013 Teaching Assistant - MBA Finance Classes @
2012 -2012 Statistics Analyst Intern @
2009 -2011 Head of Undergraduate Catering @
Joyce Chen Education
Northwestern University
Economics (Psychology, Business Institutions)
2009-2013
Joyce Chen Skills
Business Strategy
Leadership
Data Analysis
Communication
B2C
Business-to-Business (B2B)
Team Management
Management
Modeling
Product Strategy
Product Management
Market Research
Marketing
Financial Analysis
Microsoft Office
Microsoft Excel
SQL
Teamwork
Analytics
Joyce Chen Summary
Joyce Chen, based in New York, NY, US, is currently a Senior Director, Strategic Customer Transformation at ServiceNow. Joyce Chen brings experience from previous roles at ServiceNow, Boston Consulting Group (BCG), Tempus, Inc. and Self-Employed. Joyce Chen holds a 2009 - 2013 Economics in Psychology, Business Institutions @ Northwestern University. With a robust skill set that includes Business Strategy, Leadership, Data Analysis, Communication, B2C and more. Joyce Chen has 3 emails and 1 mobile phone numbers on RocketReach.
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