Joyce Chen Email & Phone Number
Senior Director, Strategic Customer Transformation @ ServiceNow
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Joyce Chen Location
- New York, NY, US
Joyce Chen Work
- Senior Director, Strategic Customer Transformation @ (February 2026 - Present)
- Director of Customer Engagement Strategy and Operations (Office of the COO) @ (September 2023 - January 2026)
- Project Leader @ (June 2019 - August 2023)
- Strategy and Operations and Product Manager @ (May 2017 - May 2019)
- Independent Projects @ Self-Employed (May 2016 - March 2017)
- Senior Associate - Strategy and Analytics @ Chicago Health Tech Co. (April 2015 - March 2016)
- Associate @ (September 2013 - April 2015)
- Teaching Assistant - MBA Finance Classes @ (April 2012 - June 2013)
- Statistics Analyst Intern @ (June 2012 - August 2012)
- Head of Undergraduate Catering @ (November 2009 - September 2011)
Joyce Chen Education
- Northwestern University
Economics (Psychology, Business Institutions)
2009-2013
Joyce Chen Skills
- Business Strategy
- Leadership
- Data Analysis
- Communication
- B2C
- Business-to-Business (B2B)
- Team Management
- Management
- Modeling
- Product Strategy
- Product Management
- Market Research
- Marketing
- Financial Analysis
- Microsoft Office
- Microsoft Excel
- SQL
- Teamwork
- Analytics
Joyce Chen Summary
- Joyce Chen, based in New York, NY, US, is currently a Senior Director, Strategic Customer Transformation at ServiceNow. Joyce Chen brings experience from previous roles at ServiceNow, Boston Consulting Group (BCG), Tempus, Inc. and Self-Employed. Joyce Chen holds a 2009 - 2013 Economics in Psychology, Business Institutions @ Northwestern University. With a robust skill set that includes Business Strategy, Leadership, Data Analysis, Communication, B2C and more. Joyce Chen has 3 emails and 1 mobile phone numbers on RocketReach.
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