Joy Phillips Email & Phone Number
Sr. IT Manager - SAP Application Support @ Duke Energy Corporation
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Joy Phillips Location
- Raleigh, NC, US
Joy Phillips Work
- Sr. IT Manager - SAP Application Support @ (April 2019 - Present)
- Sr IT Manager - CIS West Carolina Delivery and Support @ (January 2018 - May 2023)
- Mgr - IT App Support - CIS Eastern Carolinas and Florida @ (January 2012 - January 2018)
- Mgr. Business Technology-Supply Chain and Corp. Svcs. and IT @ (January 2009 - January 2012)
- Mgr. IT App Dev CIS and Billing @ (January 2004 - January 2009)
- Performance Support Supv-Cust. Svc @ (January 1999 - January 2004)
- Customer Service Supervisor @ (April 1997 - January 1999)
- Area Manager - Chatham County @ (January 1994 - January 1997)
- Training Development Supervisor - Customer and Operating Services @ (January 1987 - January 1994)
- Training Development Specialist @ (January 1983 - January 1987)
Joy Phillips Education
- North Carolina State University
Master of Science (Psychology)
1980-1983 - University of South Florida
Bachelor of Arts - BA (PSYCHOLOGY)
1977-1979 - Edison State Community College
Associate of Arts - AA (General Studies)
1975-1977
Joy Phillips Skills
- Analysis
- Business Analysis
- Business Process
- Business Process Improvement
- CRM
- Change Management
- Community Relations
- Contract Management
- Cross-functional Team Leadership
- Customer Relations
- Customer Service
- Energy
- ITIL
- Integration
- Leadership
- Major Incident Management
- Management
- People leadership
- Process Improvement
- Program Management
- Project Work
- Requirements Analysis
- SDLC
- Software Development Life Cycle (SDLC)
- Training
- Utilities information technology
- Vendor Management
- Workforce Training
Joy Phillips Summary
- Joy Phillips, based in Raleigh, NC, US, is currently a Sr. IT Manager - SAP Application Support at Duke Energy Corporation. Joy Phillips brings experience from previous roles at Duke Energy Corporation and Progress Energy. Joy Phillips holds a 1980 - 1983 Master of Science in Psychology @ North Carolina State University. With a robust skill set that includes Analysis, Business Analysis, Business Process, Business Process Improvement, CRM and more. Joy Phillips has 3 emails and 2 mobile phone numbers on RocketReach.
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