2010 -
2012 Senior Director of Application Service Governance @
1998 -
2010 Senior Director @
1996 -
1998 Global Account Manager @
1994 -
1996 Account Manager @
1992 -
1994 Manager of Customer Service Center @
1990 -
1992 Bilingual QA Practice Lead @
1989 -
1990 Sales and Service CSAT Agent @
Joy L Education
Lock Haven University
Columbia University
EMBA
Joy L Skills
Account Management
Analytical Skills
Vendor Management
IT Management
Program Management
IT Strategy
Business Analysis
SDLC
Process Improvement
Management
Project Management
Business Process Improvement
ITIL
Leadership
Project Portfolio Management
Data Center
Change Management
PMO
IT Operations
Infrastructure
Information Technology
Telecommunications
Cross-functional Team Leadership
Strategy
Integration
Outsourcing
CRM
Joy L Summary
Joy L, based in New York, NY, US, is currently a Program Director at wipro. Joy L brings experience from previous roles at McGraw-Hill Education and McGraw Hill Financial. Joy L holds a Lock Haven University. With a robust skill set that includes Account Management, Analytical Skills, Vendor Management, IT Management, Program Management and more. Joy L has 4 emails and 2 mobile phone numbers on RocketReach.
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