2016 -2017 Sr. Client Business Consultant, Independent Contractor @ Small Business
2012 -2015 Sr. Process Analyst and Product Management Consultant @
2009 -2012 Subrogation Advocate, Midwest Property Claim Department @
Joy James Education
Olivet Nazarene University
MBA (Executive, Leadership)
Southern Illinois University, Carbondale
Bachelor of Science (BS) (Marketing)
Joy James Skills
File Management
Customer Service
Settlement
Critical Thinking
Conflict Resolution
Special Assignments
Investigation
Claims Adjusting
Insurance Claims
Coverage Analysis
Relationship Building
Skilled Multi-tasker
Policy Interpretation
Large Loss
Claims Handling
Claim Investigation
Xactimate
Litigation Management
Injury
Claims Resolution
Microsoft Excel
PowerPoint
Marketing Strategy
Leadership
Management
Strategic Planning
Microsoft Office
Analysis
Outlook
Teamwork
Microsoft Word
Team Building
Risk Management
Project Management
Proficient in Microsoft Word, Excel, Powerpoint, Publisher, Outlook
MS Excel Pivot Tables
Performance Metrics
Sales Presentations
Organizational Leadership
Financial Analysis
Insurance
Public Speaking
Strategy
Marketing
Training
Process Improvement
Go-to-market Strategy
Staff Development
Problem Solving
Presentations
Stakeholder Management
Team Leadership
Business Relationship Management
Excel
Proficient In Microsoft Word
Publisher
Joy James Summary
Joy James, based in Chicago, IL, US, is currently a RESIDENTIAL PROPERTY DESK CLAIMS ADJUSTER (REMOTE at Assurant. Joy James brings experience from previous roles at Shades of Joy Eyewear LLC, Alacrity Solutions, Pacesetter Claims Service, Inc and Innovation Group North America. Joy James holds a MBA in Executive, Leadership @ Olivet Nazarene University. With a robust skill set that includes File Management, Customer Service, Settlement, Critical Thinking, Conflict Resolution and more. Joy James has 1 emails and 3 mobile phone numbers on RocketReach.
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