Joy Jackson Email & Phone Number

Agile Product Delivery Director @ FocusPoint Private Capital Group

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Joy Jackson Location

San Antonio, TX, US

Joy Jackson Work

Agile Product Delivery Director @ (July 2025 - Present)
Senior IT Solutions Delivery Manager @ (October 2023 - April 2025)
Agile Product Management and Delivery Manager and Program Manager (RTE)- USAA Bank Real Estate Salesforce @ (August 2021 - October 2023)
Development Product Owner and Scrum Master - USAA Bank Real Estate Mortgage Cadence @ (June 2020 - July 2021)
Life Claims Tech Lead- USAA FASG Survivor Relations @ (May 2018 - June 2020)
Lead Software Engineer- USAA Survivor Relations Team @ (June 2016 - May 2018)
Software Engineer - USAA and ASU Capstone @ (June 2014 - June 2016)

Joy Jackson Education

Arizona State University
Bachelor of Science - BS (Computer Information Systems)
2012-2016

Joy Jackson Skills

Agile & Waterfall Methodologies
Agile Adaptability
Agile Leadership & Delivery
Agile Methodologies
Agile Project Management
Automated Testing
Backlog Management
Behavior-Driven Development (BDD)
Business Analysis
Business Analysis Team Management
Business Process Improvement
Capado
Career Development Planning
Cascading Style Sheets (CSS)
Center of Excellence Development
Change Management
Collaboration & Stakeholder Management
Computer Science
Continuous Improvement
Continuous Improvement Advocate
Continuous Improvement/Continuous Delivery
Cross-Functional Collaboration
Cross-Functional Team Management
Cross-functional Team Leadership
Customer Experience
Customer Orientation
Data Integration
Defect-Free Delivery
Delivery Management
Digital Transformation Leader
Employee Engagement
Engineering
Enterprise-Wide Agile Transformation
Execution Excellence
Facilitation of Agile Ceremonies
Facillitation
Governance, Risk Management, and Compliance (GRC)
HTML
Information Technology
Innovation & Optimization
Innovative Practices
Java
JavaScript
Jira
KPIs/OKRs
Kanban
Leadership
Leadership & Strategic Alignment
Leadership & Strategic Management
Lean Agile Practices
Microsoft Office Suite
Mortgage Lending
Operational Excellence
Organization
People Development & Collaboration
Power Platforms
Problem Solving
Process Improvement & Innovation
Process Innovation
Process Optimization & Innovation
Process Redefinition
Product Delivery
Product Management
Programming
Project Delivery
Project Management
Quality Assurance
Quality Assurance Testing
RTC
Rally
React
Redux
Regression Testing
Release Management
Release When Ready
Representational State Transfer (REST)
Results-Driven Delivery
Risk Management & Governance
Risk Mitigation
Risk Mitigation and Quality Assurance
SAFe Methodologies
Salesforce CRM, Marketing, & Cloud
Salesforce.com
Salesfroce CRM
Scaled Agile Framework
Scrum
Software Development
Software Development Life Cycle (SDLC)
Software Testing
Software as a Service (SaaS)
Stakeholder Engagement
Storyboarding
Strategic Roadmapping
Team Leadership
Technical & Digital Expertise
Technical Proficiency
Test Management
Test Planning
Test-Driven Development
Time Management

Joy Jackson Summary

Joy Jackson, based in San Antonio, TX, US, is currently a Agile Product Delivery Director at Capital Group. Joy Jackson brings experience from previous roles at HOLT CAT, USAA Real Estate and USAA. Joy Jackson holds a 2012 - 2016 Bachelor of Science - BS in Computer Information Systems @ Arizona State University. With a robust skill set that includes Agile & Waterfall Methodologies, Agile Adaptability, Agile Leadership & Delivery, Agile Methodologies, Agile Project Management and more. Joy Jackson has 1 emails and 3 mobile phone numbers on RocketReach.