Joy Eddington Email
Software Sales Specialist @ Executive Health Resources
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Joy Eddington Location
- Oklahoma City, OK, US
Joy Eddington Work
- Software Sales Specialist @ (April 2023 - Present)
- Software Sales Specialist @ Optum360 / UnitedHealthcare (January 2023 - Present)
- Call Center Team Lead @ (March 2025 - March 2025)
- Team Lead @ (August 2022 - December 2022)
- Call Center Supervisor @ (July 2021 - August 2022)
Joy Eddington Education
- DeVry University
Associate's degree (Associates of Applied Science)
2024-2025 - DeVry University
Medical billing and Coding Certificate (Medical Billing and Coding)
2023-2024 - DeVry University
Medical Billing & Coding Certificate
Joy Eddington Skills
- Business-to-Business (B2B)
- Call Center Administration
- Call Quality
- Certified Computer Examiner
- Claims Management
- Client Presentation
- Client Relations
- Communication
- Constructive Feedback
- Covered Calls
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Electronic Health Records (EHR)
- Electronic Medical Record (EMR)
- Healthcare Reimbursement
- ICD-10
- Medicaid Managed Care
- Medical Assisting
- Medical Billing
- Medical Claims Processing
- Medical Coding
- Medical Records
- Microsoft Office
- New Hire Training
- Patient Charting
- Patient Support
- Performance Improvement
- Relationship Development
- Revenue Cycle Management
- Sales
- Soft Skills
- Software Support
- Team Building
- Team Leadership
- Team Management
Joy Eddington Summary
- Joy Eddington, based in Oklahoma City, OK, US, is currently a Software Sales Specialist at Optum 360. Joy Eddington brings experience from previous roles at Optum360 / UnitedHealthcare, ROI Healthcare Solutions, LLC, Health IQ and ROI Solutions. Joy Eddington holds a 2024 - 2025 Associate's degree in Associates of Applied Science @ DeVry University. With a robust skill set that includes Business-to-Business (B2B), Call Center Administration, Call Quality, Certified Computer Examiner, Claims Management and more.
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