Joy Carlson Email & Phone Number
Customer Service Team Manager - Officer @ U.S. Bank
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Joy Carlson Location
- Denver, CO, US
Joy Carlson Work
- Customer Service Team Manager - Officer @ (April 2018 - Present)
- Operations Manager @ Grayter Business Solutions (September 2015 - September 2017)
- Admissions @ (May 2015 - September 2015)
- Customer Care Manager and Team Leader @ (October 2007 - December 2014)
- Executive Assistant for SVP and VP of Real Estate @ Sports Authority (January 2004 - January 2006)
Joy Carlson Education
- Southern New Hampshire University
Masters of Science in Organizational Leadership (Organizational Leadership)
2010-2013 - Michigan State University
Bachelor of Science (B.S.) (Psychology)
1995-1999
Joy Carlson Skills
- Account Management
- Budgets
- Business Process Improvement
- Business Strategy
- CRM
- Call Centers
- Change Management
- Coaching
- Contact Centers
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Analysis
- Employee Relations
- Employee Training
- Forecasting
- Higher Education
- Higher Education Leadership
- Human Resources
- Leadership
- Leadership Development
- Management
- Marketing
- Mentoring
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Networking
- Operations Management
- Performance Management
- Policy
- PowerPoint
- Process Improvement
- Program Management
- Project Management
- Public Speaking
- Recruiting
- Risk Management
- Sales
- Sales Management
- Staff Development
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Time Management
- Training
- Training & Development
- Vendor Management
Joy Carlson Summary
- Joy Carlson, based in Denver, CO, US, is currently a Customer Service Team Manager - Officer at U.S. Bank. Joy Carlson brings experience from previous roles at Grayter Business Solutions, Independence University, Xerox and Sports Authority. Joy Carlson holds a 2010 - 2013 Masters of Science in Organizational Leadership in Organizational Leadership @ Southern New Hampshire University. With a robust skill set that includes Account Management, Budgets, Business Process Improvement, Business Strategy, CRM and more. Joy Carlson has 5 emails and 2 mobile phone numbers on RocketReach.
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