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Joshua Ford Location
Toronto, ON, CA
Joshua Ford Work
Co-Founder and CRO @ (July 2025 - Present)
Founder and Managing Partner @ (September 2023 - Present)
Founding Member @ (June 2026 - Present)
Industry Advisor, Construction and Estimating @ GLG / Guidepoint (September 2023 - September 2025)
Director, Customer Operations and Revenue Enablement @ (August 2023 - June 2025)
Head of Customer Operations @ (July 2022 - August 2023)
Senior Manager, Customer Operations (Construction and Field Services) @ (June 2016 - July 2022)
Joshua Ford Education
Toronto Metropolitan University
Bachelor of Commerce (BCom) (Finance and Financial Management Services)
Joshua Ford Skills
Account Management
Acquisitions
Adoption
Analysis
Artificial Intelligence (AI)
B2B Marketing Strategy
Budgets
Business Development
Business Expansion
Business Operations
Business-to-Business (B2B)
Change Management
Coaching
Communication
Computers
Conflict Resolution
Construction Estimating
Critical Thinking
Customer Engagement
Customer Experience Management
Customer Insight
Customer Lifecycle Management
Customer Relationship Management (CRM)
Customer Retention
Customer Segmentation Strategy
Customer Service
Customer Success
Customer Support
Data Migration
Digital Strategy
Event Planning
Exceptional Listener
Executive Leadership
Field Service Management
Financial Accounting
Financial Analysis
Go-to-Market Strategy
Good public speaker and presenter
HVAC
International Business Experience
Key Performance Indicators
Leadership
Leadership Development
Long-term Customer Relationships
Management
Management Consulting
Microsoft Dynamics 365
Microsoft Dynamics CRM
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Negotiation
Onboarding
Operational Excellence
Operations Management
Organizational Effectiveness
Organizational Strategy
P&L Responsibility
Plumbing
PowerPoint
Problem Solving
Process Improvement
Process Improvement · Data Migration · Management Consulting · SharePoint · Strategic Planning · Software Implementation · Microsoft Dynamics 365 · Microsoft Office
Product Strategy
Professional Services
Project Implementation
Public Speaking
Referrals
Relationship Building
Renewals
Revenue Strategy
Sales
Salesforce.com
Scalable Customer Success Models
Senior Stakeholder Management
SharePoint
Skilled in performing in a teamwork setting
Software Implementation
Software as a Service (SaaS)
Stakeholder Management
Strategic Leadership
Strategic Planning
Strategic Thinking
Strategic mindset
Strategy Implementation
Strong networker
Structural Steel
Support Management
Team Leadership
Team Management
Team Performance
Teamwork
Time Management
Training
Zendesk
planhat
Joshua Ford Summary
Joshua Ford, based in Toronto, ON, CA, is currently a Co-Founder and CRO at Ferra inc.. Joshua Ford brings experience from previous roles at Engage Group Partners, 5 to 9 Society, GLG / Guidepoint and Enable. Joshua Ford holds a Bachelor of Commerce (BCom) in Finance and Financial Management Services @ Toronto Metropolitan University. With a robust skill set that includes Account Management, Acquisitions, Adoption, Analysis, Artificial Intelligence (AI) and more. Joshua Ford has 2 emails and 1 mobile phone numbers on RocketReach.
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