Joshua Dries Email & Phone Number
Chief Technology Officer @ Duncan Solutions
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Joshua Dries Location
- Mansfield, PA, US
Joshua Dries Work
- Chief Technology Officer @ (February 2025 - Present)
- VP Contact Center Technology and Optimization @ (January 2021 - March 2025)
- Sr. Director of Contact Center Tech @ (January 2017 - January 2021)
- Director of Dialer Operations @ (July 2014 - January 2017)
- Dialer Development Project Manager @ (April 2013 - July 2014)
- Manager of Dialer Operations @ (July 2011 - April 2013)
- Dialer Supervisor @ (August 2010 - July 2011)
- Operations Supervisor @ (August 2006 - June 2007)
Joshua Dries Education
- Buffalo State 2002-2003
Joshua Dries Skills
- Analysis
- Avaya
- Banking
- Budgeting
- Business Analysis
- Business Process Improvement
- CRM
- Call Center
- Call Center Administration
- Call Center Development
- Call Centers
- Change Management
- Coaching
- Contact Center Management
- Contact Centers
- Credit
- Credit Cards
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Director level
- Disaster Recovery
- Executive Management
- Financial Services
- IVR
- Information Technology
- Infrastructure
- Integration
- Leadership
- Management
- Operations Management
- Outsourcing
- Performance Management
- Problem Solving
- Process Improvement
- Project Management
- Risk Management
- Software Documentation
- Strategy
- Strategy Implementation
- Team Building
- Team Leadership
- Telecommunications
- Telephony
- Training
- Troubleshooting
- Vendor Management
- VoIP
- Workforce Management
- Customer Relationship Management Crm
- Customer Relationship Management
Joshua Dries Summary
- Joshua Dries, based in Mansfield, PA, US, is currently a Chief Technology Officer at Duncan Solutions. Joshua Dries brings experience from previous roles at Navient and Sallie Mae. Joshua Dries holds a 2002 - 2003 Buffalo State. With a robust skill set that includes Analysis, Avaya, Banking, Budgeting, Business Analysis and more. Joshua Dries has 2 emails and 3 mobile phone numbers on RocketReach.
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