Joshua Conner Email & Phone Number
Founder and Principal Consultant
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Joshua Conner Location
- North Carolina, United States
Joshua Conner Work
- Founder and Principal Consultant @ Conteca Advisory Group LLC (March 2026 - Present)
- Director, IT Infrastructure @ (September 2021 - December 2025)
- Manager, IT Service Desk @ (August 2017 - September 2021)
- Supervisor, IT Global Service Desk @ (November 2011 - June 2017)
Joshua Conner Education
- East Carolina University
Bachelors of Science in Communications
2003-2006 - Pitt Community College
Associates in Information Technology (Information Technology)
2000-2002
Joshua Conner Skills
- AI Policy, Governance, and Regulation
- Analyst Coaching & Performance Management
- Analytical Skills
- Artificial Intelligence (AI)
- Automation
- Cloud Infrastructure
- Crowdstrike Falcon
- Customer-Facing Technical Support
- End-User Computing (EUC)
- Escalation & Major Incident Coordination
- Executive Stakeholder Management
- Field Technical Support
- Forecasting & Capacity Planning
- Global Leadership
- Global Service Desk Operations
- Governance, Risk Management, and Compliance (GRC)
- Hardware & Systems Troubleshooting
- IT Governance
- IT Infrastructure Management
- IT Operations Management
- IT Service Desk
- IT Service Management
- ITIL Certified
- Incident & Request Management
- Incident Resolution & Break/Fix
- Infrastructure Security
- Knowledge Management & Self-Service
- M&A Integration
- Managed Service Providers (MSP)
- Microsoft Entra ID
- Multi-factor Authentication
- NIST Cybersecurity Framework
- Onboarding & Training Program Development
- Preventive Maintenance & Diagnostics
- Process Improvement
- Project Management
- Quality Assurance & Ticket Audits
- Queue & Volume Management
- SLA / KPI Management
- SOX & PCI-DSS Awareness
- Service Delivery Management
- Service Desk Operations
- Service Desk Supervision
- Service Level Management (SLA Awareness)
- Shift-Left Strategy
- Technical Support
- Ticket Management Systems
- Troubleshooting & Root Cause Identification
- Veeam Backup & Replication
- Vendor Management
- Vulnerability Management
- Workforce Management & Scheduling
- Workplace Technology
- Zero Trust Architecture
- Databases
- Hdi Support Center Manager
- Employee Relations
- Workstations
- Human Resources
- Hardware
- Software
- Media Studies
- Cash Register
- Switches
- Home Depot
- JavaScript
- Web Design
- Spain
- Responsibility
- Norton Ghost
- ATM networks
- Bridge
- Customer Management
- A+ Certified
- Woodwind
- Service Desk Management
- Macromedia
- Track It
- iOS
- Charlotte
- Citrix Vpn
- Paper
- Finance
- Information Systems
- Microsoft Office
- Dynamic Environment
- System Center Configuration Manager Sccm
- Infrastructure
- Cisco Technologies
- IBM AS/400
- Roll
- SharePoint Administration
- Point of Sale
- ServiceNow
- Community
- Walker
- Setups
- PHP
- Dell Computers
- A + Certified
- Retail
- Studio
- ATMs
- Sales
- Resolve
- Management
- Communication
- Editing Software
- Networking
- Mobile Devices
- Troubleshooting
- Suite
- Mac and Pc Platforms
- Residence
- System
- XHTML
- Computer Related
- Citrix XenApp
- VMware Workstation
- Cash
- Apparel
- Cisco Routers
- Editing
- Remote Desktop
- Closure
- Microsoft Exchange
- Active Directory
- Science
- POS
- Microsoft Excel
- Windows
- Adobe
- BMC Remedy Ticketing System
- Media
- Data Analytics
- Numara Track It
- Restaurants
- Premiere
- Honor
- Rate
- Windows 7
- Bank Deposits
- Clearing
- IBM
- Customer Service
- Certified
- System Center Configuration Manager
Joshua Conner Summary
- Joshua Conner, based in North Carolina, United States, is currently a Founder and Principal Consultant at Conteca Advisory Group LLC. Joshua Conner brings experience from previous roles at Centric Brands, Lincoln Financial Group Trust Co Inc and Ralph Lauren. Joshua Conner holds a 2003 - 2006 Bachelors of Science in Communications @ East Carolina University. With a robust skill set that includes AI Policy, Governance, and Regulation, Analyst Coaching & Performance Management, Analytical Skills, Artificial Intelligence (AI), Automation and more. Joshua Conner has 1 emails and 1 mobile phone numbers on RocketReach.
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