Joshua B Email & Phone Number
Customer Success Specialist @ Bridge
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Joshua B Location
- Atlanta, GA, US
Joshua B Work
- Customer Success Specialist @ (December 2025 - Present)
- Technical Support Specialist @ (May 2024 - December 2025)
- Support Consultant @ LinkedIn (January 2022 - September 2023)
- Service Specialist @ (October 2020 - December 2021)
- Operations Supervisor @ (October 2019 - May 2020)
- Operations Team Lead @ JUMP Bikes (December 2018 - October 2019)
- Dispatcher @ (December 2016 - December 2018)
- Advisor Support @ (June 2015 - November 2016)
- Tech Support @ (May 2013 - June 2015)
- Customer Service Representative II and Claims Specialist @ (May 2009 - September 2013)
Joshua B Education
- Georgia State University
Bachelor of Arts (B.A.) (Mass Communication/Media Studies)
2007-2011
Joshua B Skills
- Adaptation
- Analytical Skills
- Back Office Operations
- Business Development
- Business Operations
- Change Management
- Change Readiness
- Communication
- Confluence
- Critical Thinking
- Culture Change
- Customer Advocacy
- Customer Data
- Customer Engagement
- Customer Experience
- Customer Interaction
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Success
- Customer Support
- Customer Value Creation
- Documentation
- Escalation Resolution
- Event Production
- FinTech
- Google Workspace
- Interpersonal Communication
- Jira
- Key Performance Indicators
- Knowledge Acquisition
- Mac
- Management
- Microsoft Dynamics 365
- Microsoft Dynamics CRM
- Microsoft Office
- Microsoft PowerPoint
- Microsoft SQL Server
- Microsoft Word
- Multitasking
- New Hire Training
- Office Software
- Onboarding
- Operating Systems
- Operations Management
- Organization Skills
- Phone Etiquette
- Phone Manner
- Presentation Skills
- Problem Solving
- Product Support
- Professional Communication
- Project Management
- Project Planning
- Public Speaking
- Research Skills
- SQL
- Saas
- Sales
- Salesforce
- Self Learning
- Service-Level Agreements (SLA)
- ServiceNow
- Skilled Multi-tasker
- Software as a Service (SaaS)
- Team Leadership
- Team Management
- Technical Support
- Telecommunications
- Training
- Troubleshooting
- Working Experience
- Written Communication
- Zoom
Joshua B Summary
- Joshua B, based in Atlanta, GA, US, is currently a Customer Success Specialist at Bridge Insure. Joshua B brings experience from previous roles at ServiceTitan, LinkedIn, Namely and Wheels. Joshua B holds a 2007 - 2011 Bachelor of Arts (B.A.) in Mass Communication/Media Studies @ Georgia State University. With a robust skill set that includes Adaptation, Analytical Skills, Back Office Operations, Business Development, Business Operations and more. Joshua B has 2 mobile phone numbers on RocketReach.
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