Josh Murphy Email & Phone Number
Sr. Director, CX Tools and Technology at WBD @ Warner Bros. Discovery
5 free lookup(s).
Josh Murphy Location
- Kirkland, WA, US
Josh Murphy Work
- 2024 - now Sr. Director, CX Tools and Technology at WBD @ Warner Bros. Discovery
- 2023 - 2024 Director, Product Management @ Warner Bros. Discovery
- 2020 - 2023 Manager, CX Tools and Technology @
- 2018 - 2020 Senior Product Manager @
- 2014 - 2018 Solution Manager @
- 2013 - 2014 Technical Writer @
- 2012 - 2013 Project Manager @
- 2011 - 2012 Program Manager @
- 2008 - 2011 Self-Service Lead @ iEnergizer (EA Contractor)
- 2007 - 2008 Content Specialist @
- 2004 - 2007 Customer Support Rep @
Josh Murphy Education
- West Valley College 2002 - 2004
- Valley Christian High School
Josh Murphy Skills
- Customer Experience
- Customer Satisfaction
- Customer Support
- HTML
- Management
- Software Documentation
- Technical Support
- Troubleshooting
- Video Games
- Content Management
- Team Management
- Business Analysis
- CRM
- Vendor Management
- Call Centers
- Quality Assurance
- Customer Service
- Microsoft Word
- Microsoft Excel
- PowerPoint
- Visio
- MS Project
- Project Management
- @Task
- RightNow
- CRM Software
- Knowledge Management
- Intelliresponse
- Salesforce
- Liveperson
- InContact
- Enacomm
- Telephony
- IVR
- Taleo
- Verint
- User Acceptance Testing
- Process Improvement
- Performance Management
- Workforce Management
- JIRA
- Program Management
- Perforce
- Mobile Games
- Online Gaming
- Community Sites
- Confluence
- Salesforce.com
- Leadership
- Account Management
- Outlook
- Training
- Contract Negotiation
- Property Management
Josh Murphy Summary
- Josh Murphy, based in Kirkland, WA, US, is currently a Sr. Director, CX Tools and Technology at WBD at Warner Bros. Discovery. Josh Murphy brings experience from previous roles at Warner Bros. Discovery, HBO and Harte Hanks. Josh Murphy holds a 2002 - 2004 West Valley College. With a robust skill set that includes Customer Experience, Customer Satisfaction, Customer Support, HTML, Management and more. Josh Murphy has 4 emails and 1 mobile phone numbers on RocketReach.
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