Josh Murphy Email & Phone Number
Sr. Director, CX Tools and Technology at WBD @ Warner Bros. Discovery
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Josh Murphy Location
- Kirkland, WA, US
Josh Murphy Work
- Sr. Director, CX Tools and Technology at WBD @ Warner Bros. Discovery (October 2024 - Present)
- Director, Product Management @ Warner Bros. Discovery (April 2023 - November 2024)
- Manager, CX Tools and Technology @ (February 2020 - April 2023)
- Senior Product Manager @ (December 2018 - February 2020)
- Solution Manager @ (September 2014 - November 2018)
- Technical Writer @ (June 2013 - August 2014)
- Project Manager @ (April 2012 - June 2013)
- Program Manager @ (February 2011 - April 2012)
- Self-Service Lead @ iEnergizer (EA Contractor) (June 2008 - February 2011)
- Content Specialist @ (June 2007 - June 2008)
- Customer Support Rep @ (June 2004 - June 2007)
Josh Murphy Education
- West Valley College 2002-2004
- Valley Christian High School
Josh Murphy Skills
- @Task
- Business Analysis
- CRM
- CRM Software
- Call Centers
- Community Sites
- Confluence
- Content Management
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Support
- Enacomm
- HTML
- IVR
- InContact
- Intelliresponse
- JIRA
- Knowledge Management
- Liveperson
- MS Project
- Management
- Microsoft Excel
- Microsoft Word
- Mobile Games
- Online Gaming
- Perforce
- Performance Management
- PowerPoint
- Process Improvement
- Program Management
- Project Management
- Quality Assurance
- RightNow
- Salesforce
- Salesforce.com
- Software Documentation
- Taleo
- Team Management
- Technical Support
- Telephony
- Troubleshooting
- User Acceptance Testing
- Vendor Management
- Verint
- Video Games
- Visio
- Workforce Management
- Leadership
- Account Management
- Outlook
- Training
- Contract Negotiation
- Property Management
Josh Murphy Summary
- Josh Murphy, based in Kirkland, WA, US, is currently a Sr. Director, CX Tools and Technology at WBD at Warner Bros. Discovery. Josh Murphy brings experience from previous roles at Warner Bros. Discovery, HBO and Harte Hanks. Josh Murphy holds a 2002 - 2004 West Valley College. With a robust skill set that includes @Task, Business Analysis, CRM, CRM Software, Call Centers and more. Josh Murphy has 3 emails and 2 mobile phone numbers on RocketReach.
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