Center Trainer @ APAC Customer Services (January 1996 - March 1999)
Josh Jeffries Education
Buena Vista University
Bachelors (Political Science/Sociology)
1997-1999
Iowa Lakes Community College
General (Legal Studies, )
1994-1997
Josh Jeffries Skills
ADDIE
Articulate 360
Blended Learning
Call Center Development
Call Centers
Change Management
Coaching
Communication
Conflict Resolution
Consulting
Course Evaluation
Critical Thinking
Cross-functional Team Leadership
Curriculum Design
Curriculum Mangement
Diversity & Inclusion
E-Learning
Employee Relations
Employee Training
Facilitation
Hands-on Training
Human Resources (HR)
Instructional Design
Internal Audits
Interviews
Leadership
Leadership Development
Learning Management
Learning Management Systems
Management
Nonprofit Boards
Organizational Development
Performance Management
Program Management
Project Management
Recruiting
Regulatory Compliance
Retail Banking
Sales Management
SnagIt
Software Documentation
Solution Implementation
Staff Development
Subject Matter Experts
Technical Training
Technical Writing
Training
Training Delivery
Training Management
Vendor Management
Training Program Evaluation
Fulfillment
Support
E Learning
Public Speaking
Pharmacists
Pharmacy
Large Scale Projects
Human Resources
EHR
Microsoft Office
Instructor Led Training
Customer Relationship Management Crm
Cross Functional Coordination
Call Center Management
Hands on Training
Project Teams
Background Checks
Program Implementation
Cross Functional Team Leadership
CRM
SharePoint
Development
Program Improvement
Salesforce.com
Product Development
Customer Relationship Management
Josh Jeffries Summary
Josh Jeffries, based in Nashville, TN, US, is currently a Learning and Talent Development Advisor (Workforce Development Manager) at Pinnacle Financial Partners. Josh Jeffries brings experience from previous roles at Fifth Third Bank, Acumen Physician Solutions, LLC, GP Strategies Corporation and Truist (formerly SunTrust Bank). Josh Jeffries holds a 1997 - 1999 Bachelors in Political Science/Sociology @ Buena Vista University. With a robust skill set that includes ADDIE, Articulate 360, Blended Learning, Call Center Development, Call Centers and more. Josh Jeffries has 1 emails and 1 mobile phone numbers on RocketReach.
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