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Josh Cedillo Location
Denver, CO, US
Josh Cedillo Work
Vice President of Customer Experience @ (February 2026 - Present)
Senior Director, Bidder Experience @ (April 2024 - January 2026)
Vice President of Marketplace @ (October 2023 - February 2024)
Vice President Operations @ (February 2022 - May 2023)
Senior Director Of Operations @ (July 2018 - February 2022)
Director of Operations @ (July 2016 - July 2018)
Senior Manager @ (February 2012 - July 2016)
Consumer Operations Manager @ (September 2009 - February 2012)
Team Lead @ (March 2008 - August 2009)
Training Specialist @ (January 2007 - March 2008)
CSR @ (August 2006 - January 2007)
Josh Cedillo Education
Red Rocks Community College
Associate's degree (General Studies)
2001-2003
Green Mountain High School
Diploma
1994-1998
Josh Cedillo Skills
Account Management
Analytical Skills
Attention to Detail
CRM
Call Centers
Change Management
Coaching
Communication
Conflict Resolution
Critical Thinking
Customer Engagement
Customer Experience
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Representatives
Customer Success
Customer Support
Go-to-Market Strategy
Google suite
HubSpot
Interpersonal Skills
Jira
Key Performance Indicators
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft Word
Operational Efficiency
Operational Excellence
Operations Management
Organization Skills
People Management
Performance Motivation
Phone Etiquette
Problem Solving
Quality Assurance
Sales
Sales Operations
Sales Process
Salesforce Lightning
Salesforce.com
Strategy
Team Building
Team Leadership
Team Management
Team Motivation
Teamwork
Third-Party Vendor Management
Time Management
Training
Written Communication
Zendesk
Josh Cedillo Summary
Josh Cedillo, based in Denver, CO, US, is currently a Vice President of Customer Experience at iink Payments. Josh Cedillo brings experience from previous roles at ATG (Auction Technology Group), Helio Home and Angi. Josh Cedillo holds a 2001 - 2003 Associate's degree in General Studies @ Red Rocks Community College. With a robust skill set that includes Account Management, Analytical Skills, Attention to Detail, CRM, Call Centers and more. Josh Cedillo has 1 emails and 1 mobile phone numbers on RocketReach.
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